Faculty Office Hours: The Instructor is In

Peanuts comic showing Lucy in the psychiatrist's booth, re-labelled to say "Course Help Free; The Instructor is In."What if you hold office hours and nobody comes? That’s the issue that Dr. Richard Freishtat, Director of the Center for Teaching and Learning at UC Berkeley addresses in Don’t Be Alone During Office Hours (Tomorrow’s Professor, January 10, 2017). He describes a student panel at Berkeley on facilitating student success. When the student panelists were asked by a faculty member about attending office hours, there was silence. Why was this opportunity not being pursued? One student responded, “Reason #1: ‘I think office hours is for students who are struggling with the material and need extra help. I wouldn’t want my professor to know I’m struggling, even if I was.’ Reason #2: ‘I was fascinated by the Professor, the discipline, and research in the field beyond what we were focusing on in class. I would have loved to drop into office hours and just talk with my professor about her own research, but figured there’s no way she’d want to take the time to do that with me.’” Faculty in the audience expressed just how much they would appreciate students coming to see them for the latter reason.

Freishtat goes on to suggest some ways to increase student attendance at office hours including making it an assignment, telling students how to use/what the purpose is of office hours, explaining to students how to start an office hours conversations (bring a question, a quote of interest, a story), scheduling varying days and times to accommodate different schedules, and promoting office hours throughout the semester/quarter.

For more on practical measures to take to improve the participation and outcome of your office hours, see the Stanford Teaching Commons website on Office Hours That Work and the University of Washington Center for Teaching and Learning on Face to Face Office Hours.

Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image Source: CC Image from Flickr [https://www.flickr.com/photos/frederickhomesforsale/16107671226] modified by Macie Hall