Monthly Archives: November 2015

Managing Students’ Emotions while Facilitating Active, Peer-to-Peer and Experiential Learning in the Class

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silhouette of a human torso with heart and brain. How do you deal with disengaged students in your class? Those students can easily be discounted as people who “just don’t get it.” We can label them as “dysfunctional” and be comforted thinking that we can’t make every student happy in our classes. But what if your assumption is that your responsibility is to create a learning environment where transformations – from bored to engaged –can happen? What if the actual content you are teaching, and the learning you are hoping to achieve, has an emotional component?

Key questions comes to mind:

  1. Does learning involve both cognitive and affective/emotional work?
  2. How do we do this affective work and how do we balance the need for dealing with it in a way that doesn’t make the class a “shrink” session?
  3. If we agree that facilitating experiential learning is more effective than lecturing in the class, how do we develop acceptance in instructors and students of the feelings that arise during the learning process?
  4. What conditions can make the work of managing emotions in the class easier for facilitators and participants?

Does Learning involve both cognitive and emotional work?

Dualism, the idea that thinking and feeling are separated can be traced from Plato to Descartes, and from Kant to the Logical Positivists. Day-to-day life is permeated with expressions like “Don’t be so emotional!”, “Let’s leave emotions out of this discussion” or even using the word “passionate” to mean erratic and unpredictable, at least in Anglo Saxon cultures. The message is clear: emotions do not belong in a class.

Dualism has been proven to be false; cognition and emotion appear to be dynamic, interactive and interdependent. Research shows that emotion and cognition jointly contribute to the control of mental activities and behavior. Even in classes where a highly-technical subject matter is taught, the learning process is impaired when educators rely on a theory of learning that is exclusively “above the neck”. This makes emotions not-discussable, which in turn makes this decision itself not-discussable.  Thus the role of emotions during the learning process becomes a hidden process that plays a role never fully understood or leveraged for learning success. Learning does involve both the cognitive and the affective domains and educators can learn how to create the right mix.

As an adaptive leadership practitioner and experiential educator, I treasure the distinction between Ron Heifetz’s learning “above the neck” (the intellectual faculties, the home of logic and facts), and learning “below the neck” (the emotional faculties, the home of values, intuition and inner purpose). Heifetz’s great intuition is that leadership work – and that of educators – is about “managing the gradual process of easing people into an uncomfortable state of uncertainty, disorder, conflict, or chaos at a pace and level that does not overwhelm them yet takes them out of their comfort zones and mobilizes them to engage in addressing an adaptive challenge.”

How do we do this affective work and how do we balance the need for dealing with it in a way that doesn’t make the class a “shrink” session? Are emotions expressed in the class a sign of failure or success?

I see emotions as expressions of deeply held beliefs and our work of educators as getting in touch with this inner dimension in order to gain greater awareness. I can only do this work with emotions in class if I am able to explore and handle emotions myself. Exploring emotions during the adaptive change that deep learning is, I have found that the emotion of fear (e.g., fear of loss, fear of the unknown) has the greatest significance. Fear impairs our individual and collective capacity to learn by distracting us and diverting our energy into self-protection. We can deal with that fear head-on by encouraging our students and strengthening their motivational resilience. Dealing openly in the class to counter the idea that learning is only cognitive affair might be a start, as well as dealing with student’s expectations. Indeed students show up for a class with clear expectations:

They expect the work to be at a cognitive level as many individuals – emotionally intelligent in their personal lives – believe in the classroom they must be completely logical and remain emotionally unaffected by their experiences. This idea keeps students from discovering useful information and keeps them from crafting creative solutions.  They also expect the instructor will convey course content in a traditional way (often through a lecture consistent with their previous experiences).

As educators we can decide to keep the conversation at the “cognitive level”. But if we embrace learning as both cognitive and emotional we need to engage courageously with the following paradox:

  • If we meet learners’ expectations of a purely cognitive experience we do not serve them well especially in classes where the premise and purpose of the work is intentionally transformational and centered on personal growth.
  • If we disappoint learners’ expectations (and teach a kind of knowledge that is cognitive/emotional in nature and process) we may generate anxiety; and force our students to renegotiate the social contract with us as authority figures, a contract with which they are familiar and comfortable.

Expression of emotions are neither a sign of success nor a sign of failure, but I do know that classes where emotions are not expressed are more likely to be ineffective.

If we believe that experiential learning is more effective than lecturing because it mirrors more closely the real world, how do we develop acceptance of the feelings that arise during the learning process in both instructors and students?

While there may be no “right way” to manage this complex process as a facilitator, I have found from my personal experience that the following to be helpful:

  • Listening and speaking from the heart. Listening from the heart means understanding what others are feeling; speaking from the heart means expressing what I am feeling. This communicates the values at stake, the reasons that make it worthwhile for people to deal with their temporary discomfort and stay in the game. For example if I talk about something sad and feel the urge to cry, I do not end my class prematurely or walk out of the room: I allow myself to feel while also seeing my class through. By doing this, I let my students know that the situation is containable, that I can stay with the emotion and that they can, too.
  • Allowing for silence. Resisting the urge to fill the silence might be one of the most powerful ways to support students’ expression of their feelings. Marcia Reynolds, the author of “The Discomfort Zone” states “Silence is holding a space of care and trust as a person’s brain tries to make sense of what it is learning…You don’t want to interrupt when a person is processing a question you asked. Silence is more effective than trying to make someone feel better…If you quickly shift the person from feeling negative to positive, going away from the problem to what is possible…the person might feel ashamed for continuing to feel angry or frustrated during or after the conversation. His or her real needs remain unspoken.”
  • Asking myself “What person’s essential values/commitments has been so violated that it justifies these feelings?” I address this issue openly and encourage a sense of adventure and moderate risk-taking. I remind students that in their professional lives they will probably deal with issues that are confusing and unclear. I continue to issue several invitations that encourage the more controlled-minded individuals to “go with the flow, by “renting the ideas” rather than buying them to see where these ideas might lead them.
  • Being comfortable with conflict. I have no problem with a high range of emotions being expressed in the class. My belief is that the power of dialogue can get people far and that we are all better off when we learn with and from each other. Differences can become an exhilarating window into other worlds and ways of seeing the world.

In summary…

In summary, I hope you can see how the courage to be vulnerable and to embrace emotions in the class transforms the way we teach and the way we learn; and how important it is to model for our students the courage our cognitive as well as our emotional selves be seen. Vulnerability is the path if we want greater clarity in our purpose as leaders.

I have discovered that a learning process that allows for vulnerability both of instructor and students makes it easier to courageously seek our authentic purpose as teachers, learners and leaders.

We will do better in our work as educators when we decide that taking risks, braving uncertainty and opening ourselves up to emotional exposure are no longer weaknesses to be feared, rather crucial decisions that ultimately define the quality of our own learning journey, of our work and ultimately of who we are, for our students and especially for us.

For Further reading

  • Heifetz,R., Grashow,A., and Linsky,M., The Practice of Adaptive Leadership (HarvardBusinessPress,2009)
  • Nussbaum, M. “Upheaval of Emotions”
  • De Souza, Renner “Not Knowing”
  • Reynolds, M. “The Discomfort Zone”
  • Baldwin,C. ;Linnea,A. “The Circle Way. A leader in every chair”
  • De Mello, A. “Awareness”
  • Pianesi, A. “Journey to chaos and back: Unlearning in workplace training programs” The Systems Thinker
  • Web site: caseinpointmethod.com by Adriano Pianesi and Jill Hufnagel

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Adriano Pianesi is a leadership development consultant and principal of Leadersh1p.com. He teaches leadership experientially at the Carey Business School Johns Hopkins University, at the State Department, at the World Bank and at Microsoft. He has worked in the last 20 years in the private, nonprofit, government sector, and in international organizations. A passionate experiential educator, World Café host, and Adaptive Leadership enthusiast, Adriano can be reached at adriano@leadersh1p.com.

Image source: by Macie Hall remixed from “Man shadow – upper” by Mikael Häggström – File:Upper body front.png. Licensed under Public Domain via Wikimedia Commons – https://commons.wikimedia.org/wiki/File:Man_shadow_-_upper.png#/media/File:Man_shadow_-_upper.png and Pixabay.com

Memrise: Making Memorization Fun

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Memrise logoRote memorization as a learning strategy has fallen out of favor in recent years, for good reason. When students cram by memorizing facts for an exam, those memories are often fleeting. Long term memory is built differently. Yet a certain amount of memorization of facts is essential to the foundation of any discipline. There can be multiple layers to the need for these foundational facts in a course. In an introductory class, it is expected that students will learn these facts, but as an instructor you may not want to have them spend valuable class time to this end. At higher levels of course work, students may need to do remedial work to brush up on the facts or to learn from scratch on their own. How can you help students with learning the facts for your course?

Enter Memrise, “…an online learning community where one can learn almost anything in the world, entirely for free! Through just the right mix of science, fun and community, learning on Memrise is speedy, enjoyable and lasts.” Moreover, the Memrise app makes it easy for your students to learn on the go using their smartphones. [See: Apple App Store, Google Play Store]

Memrise offers existing courses in languages (including vocabulary, grammar, and culture), arts, literature, math, science, the natural word, history, geography, computers, engineering, law, health and medicine, business and finance, prepping for specific standardized tests, and more. If you don’t find a course that meets your requirements, you can create your own.

Memrise “…help[s] you form vivid, sensory memories. We test you continuously, always making sure to give your brain just the right workout. We remind you of what you’ve learned at scientifically optimized times so your memories are always growing stronger, and never forgotten.” Combining this with a gamification element makes the process fun. Students can use Memrise on their own, or there is also a group function that allows students to learn together, which can be created by an instructor or by students. “The group function is beneficial, because the students/group members can compete against each other on the Leaderboards. Also the members can see their overall score all together. This way the group creator/teacher can keep track of the members’ progress and learning easily.”

As a personal endorsement, back in August I tested Memrise by using a course to learn the Greek alphabet. I took two days to go through the process, then put it aside. Three months later, my retention is 100%. Results may vary, but it’s an app worth looking into when you need your students to do some memorizing.

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Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image source: Memrise logo

Developing and Using Effective Active-Learning Exercises in Class

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On Friday, October 30, the Center for Educational Resources launched ouLogo for Lunch and Learn program showing the words Lunch and Learn in orange with a fork above and a pen below the lettering. Faculty Conversations on Teaching at the bottom.r Lunch and Learn—Faculty Conversations on Teaching series with two faculty presenting on developing and using effective active-learning exercises in their classes.

Vince Hilser, professor and chair, Department of Biology led off with a presentation [presentation slides] describing how he had used active learning to help students understand a core concept, equilibrium, in his Biochemistry course. Showing his sense of humor, Hilser presented a timeline for the first semester he taught the course in 2011: August—Hilser prepares (brilliant) lectures. September, October, November—Hilser delivers (brilliant) lectures to students. January 2012—Hilser receives student evaluations and realizes that students did not learn from (brilliant) lectures.

Vince Hilser's diagram of What is Biochemistry showing inverted triangle with Facts, Reasoning Skills and Core Concept.Convinced that understanding the principle of equilibrium would enable students to truly learn it, Hilser wondered if he could help his students actually see an example of equilibrium.  A classic demonstration of equilibrium is the so-called Apple Wars: An apple tree straddles the properties of two neighbors with yards separated by fences. Every fall the tree drops its fruit and the old man and young man throw the unwanted apples into each other’s yards. Ultimately, as they are throwing, the number of apples on each side will reach a constant state, which is at equilibrium.

In Hilser’s classroom (a large lecture hall), a long line of yellow police caution tape running from front to back stood for the fence. Ping pong balls represented the apples. Students on one side were the young man and could fetch and throw with both hands, on the other side, the old man students were handicapped by being allowed to fetch and throw with the left hand only. A blast from a whistle started the students throwing ping pong balls across the fence, retrieving and throwing back. At the end of a timed sequence the balls were gathered on each side and counted. The exercise was repeated and the results echoed those of the first round. Then Hilser introduced the equation for equilibrium, filling in the results from the ping pong war demonstration to demonstrate the application of variables.  Once the students have seen in real life what equilibrium is, the equation make sense to them. They can then move on to methods of inquiry and how biological systems work.

Hilser could see from course assessments that students had a firmer grasp of the concepts. Evaluations showed that 86% of the students felt that the apple wars demonstration was effective in helping them to understand and apply the concept of chemical equilibrium. Students trusted the facts because they had experienced the proof. One student commented, “This really made me believe that organized randomness occurs in nature,” a statement that shows a high level of perception and extrapolation. Hilser’s presentation demonstrated that a good active-learning exercise can be worth more to students than a lot of words from the sage on the stage.

Todd Hufnagel, Professor in the Department of Materials Science and Engineering, presented [presentation slides] on his experience with using peer instruction in his Structure of Materials course. This class typically has 20 to 25 students.

Photograph showing students in the active learning classroom in Todd Hufnagel's Structure of Materials course.In 2011 Hufnagel received a grant from the National Science Foundation (NSF). In response to the broader impacts requirement, he decided pursue an educational research project. For Hufnagel, a core principle underscores his teaching philosophy as articulated in this quote from Herbert A. Simon: “Learning results from what the student does and thinks and only from what the student does and thinks.” The grant allowed him to test whether student learning outcomes would be better if the course was taught using an active-learning model or using a traditional lecture style by teaching it twice each way in alternating years.

He turned to a model developed by Harvard’s Professor of Physics, Eric Mazur, involving the use of concept inventories and peer learning. “A concept inventory is a criterion-referenced test designed to determine whether a student has an accurate working knowledge of a specific set of concepts.” Students are given a concept inventory test at the beginning of the semester and again at the end of the semester to measure their learning gains.

During the semester, the concept questions are used as a basis for peer instruction. Hufnagel introduces a slide with a multiple choice question. Students use their clickers to vote on what they think is the correct answer. Hufnagel shows them a histogram of all the answers. If the histogram indicates that students are confused as to the correct answer, he asks students to discuss the question in pairs of small groups.  Based on the idea that the best way to learn something is to teach it, students who know the correct answer will explain the concept to those who don’t.

After discussing the question, the students are asked to vote again. The instructor can then determine the level of understanding and proceed with a full explanation, a quick clarification, or simply affirm that the students are correct and move on to the next concept.

Is active learning better? Hufnagel’s comparison of teaching the class two ways showed that improvement in concept inventory scores in lecture version of class was 63%, for the active learning classes the improvement was 100%. He also surveyed the students about how their confidence in understanding the material.  Interestingly, the lecture course students rated their knowledge much higher than the active learning students. Hufnagel thought this is because the active learning setting makes students realize how much they don’t know, while the lecture course students aren’t as aware of what they don’t know.

Hufnagel detailed the pros and cons of using a peer-instruction approach. On the plus side, students learn more, and the instructor gets more effective feedback on what they students actually know as s/he circulates through class listening to their discussion. Hufnagel also noted that this approach was much more fun for him as a teacher. The drawbacks are that it can be more difficult to “cover the material,” and there is a significant time commitment on the part of the faculty. For the first, Hufnagel noted that the important thing is that students understand the material that is covered, and that students can be made responsible for learning some of the content outside of class. As to the second, while it is easier and faster for faculty to write lectures, once the concept questions are written, they have a long shelf life and can be re-used. In the end, the strong evidence of improved student learning gains with active learning is a compelling argument for using these teaching strategies.

Faculty attendees had questions and made comments during the discussion period. Following is a summary of some of the main points.

On ways of handling coverall “all the material,” Hufnagel assigns reading and watching videos outside of class. He finds the students like the videos as they can tackle content on their own schedule and repeat as often as needed to understand the material. There is quick four question quiz on the assignment to encourage students to both do the work and to help them retain the concepts. Research tells us that students learn by being asked to recall content frequently. He spends the first five minutes of class talking informally, perhaps brining in a topical information to increase interest, then spends the rest of the class on concept questions. Typically he will get through about six questions per class. He tells his students that he has data that show students learn better with active learning and that helps with buy-in to what may be a new learning experience.

To faculty questioning how much time had to be allocated for active learning exercises, Hilser explained that the ping pong ball demonstration takes an entire class, but it establishes an understanding of a concept so fundamental to the course that is it worth the time spent.

A question, “What about teaching the facts?  What if students don’t absorb enough factual knowledge?” led to a response by Hilser that there are many facts that are critically important as base knowledge, absolutely required facts. But he and Hufnagel agreed that beyond the core facts, students can look up information. The instructor’s role is to provide context.

One attendee noted that he has participated as an instructor in a department where lecture and active learning course covering the same content are running in parallel.  The active learning class do slightly better (10%) on exams, but they are much happier in class–more satisfaction is seen in the active learning students.

Johns Hopkins Krieger School of Arts & Sciences and Whiting School of Engineer faculty will receive email invitations for the forthcoming Lunch and Learn presentations. We will be reporting on all of the sessions here at The Innovative Instructor.

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Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image sources: Lunch and Learn logo by Reid Sczerba, Center for Educational Resources. Other images were taken from the presentations by Vince Hilser and Todd  Hufnagel.