Facilitating Difficult Conversations during Class

As a faculty in sociology, I often teach content about which people have strong opinions. For instance, public debates about the changing use of pronouns and Florida’s “Don’t Say Gay Law” are a good opportunity to apply theories on the social construction of gender and sexuality but can be flash points for students. Discussions about structural racism can be challenging when your classroom includes students hailing from diverse countries with different histories of acceptance or oppression. I also encourage students to bring current events into our discussion to exemplify concepts in class, but again, students may hold different opinions on those events. In this post, I share strategies I use or learned from others about how to facilitate conversations about sensitive or politically charged topics. 

Ground Rules 

Ground rules can be the foundation for facilitating respectful conversations that also help students feel more comfortable participating.  Ideally this is done at the start of the semester but can be done during the semester if current events require it.  

I set the tone in my class by stating on the first day that “We can attack ideas in this class, but not people.” I explain there is a difference in critiquing an argument versus dismissing someone’s point or groups of people more broadly. It can also help to give examples in your discipline of both productive and unproductive critiques. 

Below are ground rules I use, but it can help to search online for additional ideas. Involving students in co-creating these rules is an excellent practice as it generates buy-in and motivates their acceptance of and adherence to guiding principles. Displaying these recommendations prominently in your Canvas site or distributing them to students is a good idea as well, especially if students need reminders of these rules. The recommendations below apply to both instructors and students, though there are additional guidelines for instructors as needed.  

  • Support your arguments with evidence. – Use known facts, published research, relevant readings, and previous arguments to support your argument.  
  • Use “I” statements. – It’s OK to articulate your perspectives, feelings, or relevant personal experiences, but don’t try to speak for other people in the class.  
  • Do not generalize about groups. – This relates to the previous point. We can make arguments with known actions or statements by groups, but we should not make overgeneralizations about them.  
  • Allow students to speak without interruption. – This requires people to listen more to others. My only caveat is that as the instructor I have the right to nudge students if they talk too long or I feel their points are drifting. 
  • Listen actively. – We need to do more than not interrupt. We need to pay attention to what is being said so we can respond appropriately. Taking written notes on what others are saying is a good way to practice active listening.  
  • Keep an open mind. – Our goal is to learn from each other. I share that my own opinions and beliefs on numerous topics have evolved over time thanks to engaging with others in open discussions including with students in my class. Give specific examples of this when possible.  
  • Name-calling, sarcasm and inflammatory accusations are not permitted. – We need to maintain respective dialogue when we are debating ideas from different perspectives. 
  • Take a break – If the discussion becomes too heated or intense, suggest a five- to 10-minute break to allow people’s minds to reset and disengage from threat mode. Getting water, a snack, or taking a short walk can all provide just enough respite to bring the temperature down in the room.   

Establishing ground rules and then practicing them in class, even very explicitly, can help students understand how to engage not just in class but in various situations. The academic environment may be new for them, however, and they may need guidance. Gently acknowledge comments without judgement that don’t follow the ground rules. Point out your goal is to help students learn how to debate ideas in a way that facilitates open conversation. 
Strategies for Facilitating Conversations 

As the instructor you can leverage different strategies to facilitate open conversations. 

  • Be intentional about what topics you bring into the conversation. Consider your learning objectives when you choose topics to discuss or apply to course concepts. 
  • Start discussions in small groups to give students a safer space for initiating their discussions. Designate one person to summarize the group’s discussion instead of asking each student to speak.  
  • Consider assigning conversational moves in advance. For example, “Make a comment that brings two other comments together,” or “Disagree with someone respectfully, using evidence to support your claim,” or “Summarize the conversation and suggest a question that still needs consideration.” 
  • For smaller classes, use the round robin format in which each student speaks in succession and builds on the previous comments made.  
  • Include time for quiet reflection – possibly through a short writing activity – to help students prepare their responses. 
  • Choose readings and materials that present different perspectives. This can help students understand that complex ideas can be applied in different ways and that researchers or practitioners are not always in complete agreement.  
  • If you notice conflict between students, use assigned seats for the whole class to provide some separation. 

Dealing with Traumatic Events 

Even if your course does not cover sensitive or politically charged topics, there may be times when the community is affected by traumatic events. Consider changing your lesson plan as appropriate to address the situation.   

It’s important to remember we learn by working through challenges whether in math, design, or textual analysis. For this reason, we should not shy away from discussing sensitive or difficult topics. The role of the instructor is to create an environment where people understand how to make arguments and feel comfortable engaging to help us understand and extend ideas or situations we study.   

Add your thoughts in the comments below. 

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Additional Resources 

Image Source: Mike Reese, Pixabay

Adapting to AI in the Classroom for Time-Strapped Instructors

In the past few months, we have spoken to many instructors – faculty, graduate students, even undergraduate teaching assistants –  who are doing very interesting things with artificial intelligence tools in their classes this coming fall. Some are writing grants to support research into classroom uses of AI, some are designing interactive online modules to help teach about the ethics of AI, and some are integrating AI tools into their instructional activities.

This blog post is for another instructor population: those that have not had the time or capacity to redevelop their courses, their assessments, or their activities to accommodate an AI world. “Redesigning assessments with AI in mind” might be the 20th item on a long list of to-dos for the coming semester. Adapting to new technologies that could change the classroom experience – and AI is certainly one of them – seems like an overwhelming task. Classes start in one week, and wrestling with the teaching and learning opportunities and challenges of artificial intelligence may not be an achievable goal.

However, there are some concrete steps and curated resources to take into account in terms of AI when planning and teaching your courses.

Recommendations for Starting with AI

Here are six recommendations (and one extra credit assignment). Following all of these suggestions will put you on good footing with the learning curve associated with AI in the classroom, but even doing one or two is a good way to start.

  1. Experiment with ChatGPT and other AI tools. Just get in there and start using them and see what they produce. In an article for the Chronicle of Higher Education, one writer said, “I started by reminding myself, anytime I was about to Google something, to ask ChatGPT.”[1] ChatGPT-ing (or using Google Bard) instead of Google-ing is a good on-ramp to AI usage. You may even find them useful to you as an instructor. Here are four basic generative AI models to start with along with prompt suggestions:
    1. ChatGPT – The first (and by some reports, still the most accurate) text-based generative AI. Prompt suggestion: Ask a basic question about teaching, e.g., “How can I grade exams more efficiently?” or “How can I provide written feedback more efficiently?”
    2. Google BardLess text-heavy than ChatGPT; potentially geared towards more logic-based questions, e.g., “How do I create a website in WordPress?”
    3. Microsoft BingAble to generate images as well as text and simultaneously harness the power of a search engine. Potential question: “Name the characteristics of neo-classical architecture and provide an example.”
    4. Fotor.com Image-generator AI. Potential question: “Provide an illustration for my chemistry class syllabus.”
  2. Run your assignments through an AI tool. This will help benchmark possible AI-generated responses to your assignments. More sophisticated AI users will engage in prompt engineering that could make uncited or incorrect usage of AI harder to detect, but getting at least one example of an AI response is helpful. It will not only provide a sightline into possible academic integrity issues but also point to whether your assignment may need to be revised or redeveloped, which could include integrating AI itself. Derek Bruff, a writer and higher education consultant, provides good guidance on assessment design in light of AI:
    1. Why does this assignment make sense for this course?
    2. What are specific learning objectives for this assignment?
    3. How might students use AI tools while working on this assignment?
    4. How might AI undercut the goals of this assignment? How could you mitigate this?
    5. How might AI enhance the assignment? Where would students need help figuring that out?
    6. Focus on the process. How could you make the assignment more meaningful for students or support them more in the work? [2]
  3. Add an AI policy to your syllabus. This may require doing some or all of the recommendations above, but even if you do not have the capacity to take a deep dive into AI tools before courses start, it is a good idea to take a stab at a policy, even if it is brief. As mentioned above, you will be adapting this policy fairly quickly. The sooner you develop a benchmark policy and determine what works and what does not, the better. Lance Eaton, a doctoral student in higher education at the University of Massachusetts at Boston, has crowdsourced a Google Document with many helpful examples of AI policies for syllabi. This is an excellent place to start.
  4. Determine your academic integrity policy for AI. This may be part of your general AI policy or it could be separate. Regardless, this will probably be V.1 of your academic integrity policy, but again, starting now will put you in a good position to iterate as needed. To start, review Academic Integrity Policies for Johns Hopkins Schools. Lance Eaton’s Google Document (above) has many examples of AI policies that include academic integrity statements.
  5. Teach your students how to cite AI tools. This information could be incorporated into a syllabus policy and/or academic integrity policy, but correct citation – at least according to August 2023 recommendations of these style guides – is step number one. Making your students aware that they need to cite uses of AI tools and giving them the tools for doing that will (hopefully) incentivize compliance with your academic integrity policies.
    1. APA Citation Guidance – ChatGPT
    2. MLA Citation Guidance – Generative AI
    3. Chicago Style Citation Guidance – ChatGPT
    4. Johns Hopkins Library Guide on Citation
  6. Talk to your local center for teaching and learning. All Hopkins Schools have teaching and learning centers, some have been publishing guidance on how to teach and learn with artificial intelligence tools, and many have been considering the possible consequences of AI in the classroom. Here’s a list of teaching and learning centers at Hopkins, and here are two rich resources developed by two CTLs at Hopkins:
    1. Teaching & Learning in the ChatGPT Era. This website was created by the Center for Learning Design & Technology at the Whiting School of Engineering. It provides a great overview on generative AI as well as providing guidance on academic integrity questions, student use of AI, and assessment design with AI. Kelly Orr, Nathan Graham, Olysha Magruder, Mel Rizzuto, and Edward Queen of the CLDT all contributed to the website as did adjunct faculty David Porter.
    2. Johns Hopkins University Generative AI Tool Implementation Guidance and Best Practices. Jun Fang, Assistant Director in Teaching & Learning@Carey in the Carey School of Business led the development of this resource with contributions from representatives at other schools and teaching and learning centers at Hopkins. This guide provides substantial guidance on using generative AI to design engaging course activities, provide assignment feedback, and gives a list of AI tools for higher education.

Extra credit assignment for those with a little more capacity:

  1. Learn a little about prompt engineering. Prompt engineering is developing and refining questions and statements for AI models such that they generate results with the desired specificity, tone, length, citations, etc. This will give you a sightline into AI capacities beyond a simple one-time command (e.g., “Compare and contrast models of femininity in Shakespeare’s Much Ado About Nothing and Taming of the Shrew”) which may yield an overly broad answer that lacks specificity and nuance. Prompt engineering will also help you learn to direct and guide AI models and not just react to them. For a useful beginner’s guide to prompt engineering, check out the brief video on prompting AI from Wharton School instructors.

Why You Should Do This

Here is why you should take the (small) leap: Artificial intelligence will change the way we teach and learn. The internet did this, email did this, and so will AI. Taking small steps to acculturate to this new reality is the best way to build the flexibility needed to successfully teach and learn with AI – and, very importantly, teach your students how to teach and learn with AI. Here are more reasons to begin to shift your behavior:

  • You can start small. Take this semester as an opportunity to begin to build your AI teaching and learning skills. You do not have to overhaul your syllabi or classroom activities to accommodate AI; you just have to begin to think through the implications of teaching in a world where AI tools are easily available and could pass your homework assignments. Ask yourself how you would coach students encountering your subject matter for the first time, and then apply those principles to your own learning about AI.
  • You will have to learn to adapt quickly. Artificial intelligence tools are evolving rapidly; your course design and instructional approach will do so, too. Each semester will require additional revisions to your syllabi to accommodate our increasing use of AI tools and AI’s increasing capacities. Starting to build those muscles now with lower-effort activities will pay off in the long run.
  • You actually know how to do this. Researching? Developing hypotheses? Evaluating resources? Check, check, and check. Iterating, revising, and adapting as you go along? Teaching students how to evaluate resources? Guiding students to think about the definitions of “artificial,” “intelligence,” and “human”? Check all that, too. The skills required to become AI-literate from a teaching and learning perspective are skills you already have. It is just a matter of applying them to this particular challenge/opportunity/problem (however you frame it).

Finally, give yourself and your students some grace. This is a huge part of beginning to learn how to teach and learn in an AI world; most likely, neither you nor your students will be proficient AI practitioners this semester. You may miss an academic integrity issue or overlook good opportunities to use AI in a classroom activity. Your students may not cite AI correctly or may not cite it at all. They may be far more fluent with AI than you are, or they may be too trusting of AI. Whatever happens, try to remember that you all are new at this and, as new learners, you all may take missteps and make mistakes with the technology.

Caroline Egan
Caroline Egan is a Project Manager in the Center for Teaching Excellence and Innovation, supporting instructional training and development for Hopkins faculty, graduate students, post-doctoral fellows, and staff.

[1] Darby, Flower. (27 June 2023). 4 steps to help you plan for ChatGPT in your classroom. The Chronicle of Higher Education. https://www-chronicle-com.proxy1.library.jhu.edu/article/4-steps-to-help-you-plan-for-chatgpt-in-your-classroom

[2] Bruff, D. (19 July 2023). Assignment makeovers in the AI age: Essay edition. Agile learning: Derek Bruff’s blog on teaching and learning. https://derekbruff.org/?p=4105

Selected Resources

From Hopkins:

Additional resources:

Image Source: Unsplash

Lunch and Learn: First-Year Seminars

On February 15, 2023, the Center for Teaching Excellence and Innovation (CTEI) and the First-Year Seminar program hosted a Lunch and Learn with a panel of faculty members to share their experiences teaching First-Year Seminars (FYS) in the Fall of 2022 as well discuss emerging best practices. The panel included Christopher Celenza, Dean of the Krieger School of Arts and Sciences, and Professor of History and Classics; Marisa O’Connor, Associate Teaching Professor, University Writing Program; Lilliana Mason, SNF Agora Institute, Associate Professor of Political Science; and Karen ní Mheallaigh, Professor of Humanities, Classics Chair. Aliza Watters, Assistant Dean for the Undergraduate Curriculum and Director of First-Year Seminars, moderated the discussion.

Dr. Watters began with a short introduction to the FYS program, as well as some high-level reflections on lessons learned from Fall 2022. Part of a series of curricular recommendations from the Second Commission on Undergraduate Education (CUE2), FYS welcomes students to the university in a small cohort experience (12 students per seminar), each one unique, but with shared goals focused on intellectual rigor and curiosity, peer community, and faculty-student interaction and mentorship. FYS were first piloted two years ago in the Fall of 2020; since then there have been over sixty FYS piloted. The Fall 2022 semester was the first semester where FYS were required for all incoming students in the Krieger School of Arts and Sciences. Seminars are three credits, students are graded Satisfactory/Unsatisfactory (S/U), and faculty form communities of practice each fall to discuss and learn from experiences across the approximately 75 courses. Watters shared student survey results from Fall 2022 which averaged or exceeded 90% for intellectual experience, connection with faculty, and overall enjoyment.

The presentation continued with each faculty panelist briefly describing their seminar, including approach, highlights, and something learned along the way.

Dean Celenza began with his course, Books, Authenticity, and Truth, which examines the search for truth among selected texts from Roman antiquity through the mid-17th century. Unique to the seminar and most memorable for students were the weekly hands-on encounters they had with texts in the library’s rare books collection, an experiential learning component that complemented the analytical discussions. Early in the semester, Dean Celenza reckoned with the difficulty of some of the sources he was assigning. Rather than a formal introduction to his field, with a focus on developing discipline-specific, complex knowledge, he considered the ethic of the group’s learning in the moment – and the personal and communal stakes of that learning. For him, it was more important to meet students “where they are” in terms of background knowledge rather than try and cover every detail. He also commented that he so enjoyed getting to know his students more personally in the context of FYS, that the S/U grading scheme is essential to this, and how, institutionally, FYS enables faculty to have a far richer understanding of the overall landscape experienced by our first-year students.

Professor Mason continued with her seminar, The Psychology of Mass Politics in the United States. Her course focused on the various misperceptions we have about how people make decisions based on politics, how our thoughts can be influenced and biased through deliberate misinformation, and in getting students to note these practices in the real world. Mason purposely varied the way she presented material to students, regularly using film, video, and podcasts in addition to journal articles, and alternating weeks of heavier and lighter reading. One particularly enjoyable assignment for students was to design and develop a false story about Johns Hopkins University as a way of self-consciously inoculating them against misinformation. Surprised at the divergent levels of basic political knowledge students had coming into her class, including the different branches of government, Professor Mason plans to include more introductory material going forward and even more attention to annotated reading practices. Like Dean Celenza, Mason enjoyed getting to know her students and began all her classes with a more personal check-in before turning to the week’s material.

Dr. O’Connor continued with her course, Is a Corporation a Person?, which presents students with a legal framework for examining personhood and its related rights to free speech in the U.S. The seminar asks students to examine this concept from various viewpoints, including other cultures, political movements, and literature. Dr. O’Connor draws on a great diversity of sources for her students to analyze: film, photographs, political cartoons, websites, and scholarly articles, among others. At one point during the course, O’Connor asked students to read articles by two scholars who had vastly different opinions about a particular subject; students were incredulous that these “experts in the field” were disagreeing with each other so starkly. Dr. O’Connor noted how transformative this experience can be for students: to see intellectual disagreement so explicitly rendered and to be invited, themselves, into the scholarly conversation. And that is how Dr. O’Connor’s course culminates: with each student proposing a research question and project that engages debates of personhood.

Professor ní Mheallaigh described her course, Lunar Histories, as imagining the moon as a magic door or portal for students: how it was perceived by ancient people, how it factored into religious practices, and how it eventually emerged into scientific literature and later became a lodestar for truth in the modern world. Professor ní Mheallaigh found that students enjoyed the interactive parts of the seminar best. To help them process ancient material that could be dense, or overly-technical, she regularly asked students to draw or otherwise visualize what they thought the author was trying to convey in early texts. Another activity that was especially memorable for students was going to the JHU Archeological Museum to examine various ancient artifacts, including a wand used to cast spells. These active learning practice helped take the pressure off of having to comprehend every historical detail while engaging students in the abiding imaginative components of lunar histories. Professor ní Mheallaigh also maintained that they helped engage the students emotionally as well as intellectually.

Lunch and learn panelists speaking.Dr. Watters summarized some of the emerging themes in the presentations and for FYS more broadly, including the need for source diversity and dynamism, modulating overly technical or discipline-specific content, incorporating experiential learning, and creating the space for more personal, low-key interactions between and among students and faculty. She then began the question-and-answer portion of the workshop which yielded active discussion with audience members. Here are some of the queries the panelists addressed:

Q: What is one concrete thing you did that worked really well?

CC: I asked students how they were doing and what was going on at the beginning of each class; it was a good way to “take the temperature” of the students and the room overall.
MO: I had students look at all sources we used in class, build a case, and present results. Finding evidence in the moment and figuring out how to talk about it worked well.
LM: Each week I had students do a written reflection asking what they learned, what questions they still have, etc.
KN: Examining ancient objects and exploring multimedia were very successful.

Q: I’ve heard from students that some FYSs are a lot of work. How did you all think about the work that you assigned to students?

KN: The feedback from my students was that the assigned work was actually light.
LM: I varied the workload each week. Sometimes there was a lot of reading, but then I lightened things up the next week with a podcast or some other activity. They seemed comfortable.
MO: I assigned different sources – documentaries, readings, etc. I tried to have them do something very short before class – fun and relatively easy – but enough that they were prepared to talk about something.
CC: I tried to keep assignments short. Short was key – I wanted to give all students a chance to participate.

Q: When you give writing assignments, do you comment on the writing? Are we trying to make these students better writers in FYS?

KN: Yes, I provided comments. I thought this was a core part of what we were doing and I wanted to help them.
CC: The fact that all students will take a writing-intensive course in the spring semester after their FYS (part of Krieger’s First Year Foundation of FYS plus First-Year Writing), takes the pressure off. I don’t think we need to spend too much time commenting on their writing.
LM: I graded all of my assignments complete/incomplete. I kept my comments at a higher level.
MO: I had the students focus on writing in smaller bits, which kept it doable for them, and therefore, not much commenting from me.

Another faculty member in the audience shared that when teaching his FYS, he included writing assignments where students had to write to different audiences, such as a letter to their parents or through the lens of an art critic. He said this kept them accountable to the sources, but that the versatility helped keep things “new and exciting” for students.

Q: Were students in your FYS from the same intended major or discipline, or were they varied in their academic interests?

A: All panelists said their students intended to major in different fields; the students seemed to realize FYS was their chance to try something different, outside of their intended major or its related requirements. Several students commented to their instructors that the FYS sparked a genuine interest in a new field of study for them.A group of faculty listening to Lunch and Learn panelists.

Q: Who can we contact if we have concerns about something going on with first-year students?

A: Dr. Watters responded that being receptive to student experiences in the context of FYS is crucially important and encouraged instructors to contact the students’ advisors if needed. She also noted the role FYS can play in understanding and responding to broader trends percolating among students.

Q, from another FYS faculty member: In one of my courses, I allow students to co-design the syllabus for the class. Although it can be scary, it also takes some of the pressure off of me, as the students tend to be more prepared for things. Did you design the whole course, or did you allow students to develop any of it?  

A: While none of the panelists allowed students direct involvement in developing their syllabi, some commented that they did give students varying degrees of freedom in their assignments (such as what sources to use), some authority over class discussions, and independence in final projects.

Q: What is something you hope your students got out of your class?

KN: I think the social dimension that is built into this environment is enormously beneficial. For example, I took my students to a local diner, Paper Moon on 29th Street. It was so simple, but I felt like I really got to know them.
CC: Students want to get to know their professors – they are looking for mentor relationships and FYS helps develop those.
MO: The S/U aspect and small size of the seminars supports the social aspect. Students felt comfortable talking to me about their first semester. I was a non-threatening person in their life, despite being one of their instructors. I really enjoyed getting to know them in this way.
LM: I agree, about getting to know the students. I’m already writing recommendation letters for some of them! My hope, though, is that they maintain a curiosity for and joy of learning.

Dr. Watters concluded the session by reading an anonymous quote from the FYS student survey:

My FYS was my favorite class. Most of my other classes were large lecture style classes with 200 people so engaging with 11 of my peers in a small seminar environment helped me build meaningful connections. The instructor was also fantastic and he really got to know me. This was not just a ‘fun’ class. It was a class that was instrumental to making my first semester enjoyable. I made at least 4 friends in my FYS. I went to Peabody and the Visionary Arts Museum with my FYS group and explored Baltimore. Equally as important, it challenged me a lot and I gained skills that are critical.

Aliza Watters
Assistant Dean for the Undergraduate Curriculum and Director of First-Year Seminars
Krieger School of Arts and Sciences

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation

Image Sources: Lunch and Learn Logo, Beth Hals

A Faculty Follow-up Discussion: Re-engaging Students for the Fall Semester

On Tuesday, November 8th, the Center for Teaching Excellence and Innovation (CTEI) hosted a discussion on re-engaging students for the fall semester. At faculty request, this discussion was a continuation of one initially held in August, when participants explored the challenges they faced with the return to in-person teaching in Spring semester 2022. During that session, faculty offered potential ways to address disengagement in a student population who reported high levels of “stress, fatigue, and anxiety” in a post-pandemic world.male student staring at his computer This phenomenon has been noted in many media outlets, including The Chronicle of Higher Education, which recently hosted a webinar on addressing student disengagement and summarized it in a follow-up article. Mike Reese, Associate Dean and Director of the CTEI, moderated the conversation.  

The session kicked-off with instructors offering their general sense about how student engagement in their Fall courses compared to their Spring courses. The overall assessment was that problems remained, though there were some bright spots:  

  • One instructor noted that attendance in his course’s Friday session, led by teaching assistants, was down almost 50% in the recent week.  
  • Another noted that Fall was “a little bit” better than Spring, when she was still teaching online via Zoom, but she continued to observe a lot of “struggle” among her students, exacerbated by a lack of knowledge of how to address it.  
  • One participant, who regularly polled his students on their overall well-being on a scale from one to five with five being the highest score, said he was seeing a lot of ones and twos among his students. However, he started this practice during the pandemic so he didn’t have any pre-pandemic data to baseline the response.  
  • A fourth participant had observed that her students’ behavior was better, but they also had large gaps in their subject-matter knowledge due to the instructional disruptions incurred by the pandemic. 

Time management issues quickly became the dominant topic when one faculty member pointed out that this was a particular problem for his students. Other participants also offered examples of students struggling with time management; one faculty member said that she had received a lot of requests for extensions from students who admitted these were due to poor time management, and another said that she observed an all-senior class – usually a population with a good sense of time management –also contending with this issue.group of students socializing The reason for this, attendees speculated, may have to do with the full return to on-site courses and residential campus life. Students may be excited to dive back into campus life, trying to take advantage of opportunities, like lab-based research, not available during the pandemic, and becoming over-committed as a result. Another reason offered was that the time management skills needed to negotiate pandemic life and instruction needed to be re-adjusted for more typical university life.   

The post-pandemic gap in content-specific knowledge, particularly in the STEM disciplines, has prompted some academic programs to start looking at ways to make changes to their large introductory or gateway courses. One participant said her program was looking to make data-based adjustments informed by placement tests, in-person attendance at office hours, and data from Canvas classrooms and learning-support software, such as ALEKS. 

As a group, the participants generated several useful ideas to enhance engagement in both large lecture-style courses and smaller seminar courses:  

  • Increasing structure for small-group discussions in large classrooms: One instructor had added question prompts and a pre-identified spokesperson to her small-group break-out discussions to increase student focus, participation, and output during these sessions.  
  • Flipping one class meeting a week to start homework: Another instructor had flipped one class meeting a week to provide students with a pre-determined timeslot in which to start their homework each week and receive real-time instructional feedback. This helped students with time management and on-time completion of the homework.  
  • Requiring a one-to-one meeting outside class: An attendee required that seminar students meet with him one-on-one at least once outside of class, which helped build relationships and comfort with class participation.  
  • Requiring student socialization outside class: A participant volunteered onegroup of students smiling approach that she heard about via the Chronicle Webinar: to require that students meet and socialize outside of class twice a month to work on “conversation fundamentals” – how to have a balanced conversation, how to use open-ended questions – to build “social sophistication and stamina” in in-person environments post-pandemic. 
  • Mid-semester surveys: Two instructors distributed mid-semester surveys to students that specifically targeted issues of classroom engagement, and one queried participants about their time-on-task for assignments and activities. Though survey participation was low in one course, both instructors were reviewing and integrating appropriate feedback.  
  • Panels of former students: One attendee noted that he had invited a panel of former students to talk about their experiences in the class and what contributed to their success. The credibility of the speakers and the authenticity of the guidance resonated with the current students.  
  • Strategic use of Learning Assistants or Course Assistants: Some instructors in large or introductory courses used Learning Assistants or Course Assistants – undergraduate students successful in the subject area who are trained to provide in-class instructional support – to scale up instructional reach and feedback. These assistants had been particularly crucial in courses that needed more hands-on instructional support, structure, and feedback.    

Many instructors found themselves structuring tasks and activities for students that, pre-pandemic, may not have required direct guidance and direction. Given this need, the importance of student meta-cognition – knowing how to learn something – was raised, which resulted in the following suggestions:       

  • Using learning science data to persuade students: One participant noted that her students were very responsive to research-based arguments. When she offered students evidence-based examples of effective ways to learn (she cited  The Learning Scientists blog as a good source of information), they responded affirmatively to these suggestions. Leveraging learning science research when suggesting better ways to study – retain, recall, and synthesize content – might be one way to help bolster meta-cognition.  
  • Building in self-reflection on effective learning approaches: An attendee recommended integrating opportunities for students to self-reflect on the usefulness of teaching interventions, such as the one-course-meeting-a-week flipped classroom for starting homework. Such reflection on why a certain approach worked (in this case, in-class time dedicated to starting homework with in-person instructional feedback) may help students build (or re-build) their meta-cognitive muscles.  

The conversation turned to tools that could support both targeted in-class instruction and meta-cognition skill development. Brian Cole, Associate Director of the CTEI, said that he had been investigating different technologies that would enable real-time assessment of content comprehension and upvoting of particularly confusing content areas. Melo Yap, the new Sr. Educational Research Consultant at the CTEI, volunteered Kahoot as a tool that could offer such flexibility. 

 A faculty member suggested developing a toolkit with proven meta-cognitive strategies that could be inserted into the Canvas sections of each course. Instructors and students could access this toolkit on-demand and integrate into it their course design for both “just-in-time” support (e.g., before a high-stakes test) and more long-term development. The CTEI offered to collect any already-available guidance to help students learn more effectively in an effort to start collating this information in one place.  

Caroline Egan
Caroline Egan is a Project Manager in the Center for Teaching Excellence and Innovation, supporting instructional training and development for Hopkins faculty, graduate students, post-doctoral fellows, and staff.

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Image Source: Unsplash

Faculty Discussion: Re-engaging Students for the Fall Semester

The return to in-person teaching last year brought with it a high degree of uncertainty for students and faculty. Professors reported that stress, fatigue, and anxiety contributed to higher levels of student disengagement, disconnection, and languishing than in pre-pandemic courses. college students in lecture hallFaculty at other schools reported similar trends with several articles and essays published in the NY Times and Chronicle of Higher Education over the past several months. At faculty’s request, the Center for Teaching Excellence and Innovation (CTEI) hosted a discussion for instructors to share their experiences and brainstorm solutions for Fall 2022 and beyond. Over thirty instructors participated. Brian Cole, Associate Director of the CTEI, moderated the discussion.

Faculty attendees reported that students seemed to struggle transitioning from online classes to in-person classes last spring. One person shared that colleagues at other institutions were reporting the same concerns. The behaviors described included students:

  • expressing concerns about being prepared for high-stakes exams
  • regularly being distracted by devices during class
  • skipping class more frequently than before the pandemic
  • requesting more mental health accommodations
  • acting more aggressively toward  instructors (One instructor said this behavior is more likely seen by instructors of certain races and gender.)

Participants felt these behaviors could be traced to several sources. The pandemic was traumatic for many students suffering from social isolation and the stress of living under the threat of COVID. Faculty also felt some students were not as prepared for their classes because pre-requisite college classes or high school courses were online and employed pass-fail grading schemas. Other instructors reported students feeling stressed about other global events (e.g., political polarization, Ukraine war).  While the pandemic may be fading or becoming normalized, faculty shared that other stressors are constants that continue to weigh on students.

This led to a discussion about when it was appropriate for faculty to engage students about their stress and anxiety over global crises. Instructors teaching in the social sciences can more easily integrate discussions of current events into their curriculum. Is it appropriate for faculty in science and engineering to dedicate class time to social stressors that affect students? Most participants said yes. Several shared they provide opportunities for students to talk about current events that may impact them and ask students openly, “How are you doing? What’s going on with your peers?” to give them space to talk. stressed out male student looking at his laptop Several faculty participants asked for advice on how to set boundaries on the amount of time to dedicate to these discussions during class and what types of topics to discuss. Those that dedicate class time to talking about global issues or student mental health concerns felt it was appropriate to occasionally dedicate 15 minutes of class time to connect with students and build relationships with them. As for topics, instructors should choose topics they are comfortable discussing.

Another source of stress mentioned was the number of hours students are working. One professor shared he has seen an increase in students trying to work full time while attending school. It’s not a large number, but definitely an increase that was likely precipitated by the flexible schedules during COVID when classes were more likely to be asynchronous. Another instructor shared that she observed an increase in students working part-time jobs during COVID. She felt it was important to be more explicit with students about expectations for deadlines and the time it takes to complete assignments to help students balance working outside of class. However, many participants felt it was not appropriate for students to work full-time. Another instructor reported an increase in students continuing summer internships into the academic year. Students see this as a pathway to a job after graduation and are motivated to continue working. This may be a good opportunity, but again, faculty are concerned students are overcommitted.

Some faculty record their lectures for students to review later, while others questioned if this would result in students skipping class. Several faculty responded with strategies to encourage students to attend. These included using activities that motivate students to show up and awarding points for participating in those activities.  One instructor said he records the videos, but shares them with students only upon request. If a student is regularly requesting them and not showing up for class, he engages them to learn more about why they are skipping to address any issues. He shares all of the videos with students the week before the exam. Another instructor said she has recorded her lectures for 15 years, and uses activities to encourage student attendance and engagement with each other. She stresses, “I’m not the only person in the room. You also learn from the other students when you are here.”

Another instructor asked if recording the class discourages students from asking questions. Two instructors responded it did not affect behavior in their classes, but that could be because they teach large courses so students are generally less likely to ask questions during class meetings.

While the pandemic was stressful for everyone, faculty reported it provided opportunities to experiment with new teaching strategies. Many are now trying to evaluate which changes to keep or drop. One instructor said their decision is based on the time required to implement the strategy and its impact on student learning.students doing an activity with post-it notes on a whiteboard Another instructor said she offered more low-stakes assessments while teaching online. She felt this helped reduce the stress of high-stakes assessments, but she is now considering if she is requiring too much of students. The value of offering more low-stakes assessments is that students get more regular feedback throughout the semester.

Another instructor is hearing from students that instructors are assigning more applied learning assignments that leverage technology (e.g., arcGIS) which require significantly more time to complete. While it’s good to have interdisciplinary projects and collaborate with other groups, such as data services at the university, we need to remember that this also requires students to work with different groups and learn additional skills, all of which take time.

Overall, faculty felt the goal is not to penalize disengagement, but to encourage students to engage. Faculty participants shared additional strategies to address student disengagement which are summarized below:

  • Eliminate online tools for the course that are not critical.
  • Offer asynchronous work days. This is not an off day, but a chance to work on class assignments.  One instructor shared that students really liked having a day to work on their projects.
  • Clearly communicate expectations for class (e.g., assignment deadlines, pre-class work expectations) on a regular basis and in multiple modalities (e.g., verbally in class, on Canvas, via class email).
  • Build in flexibility to assignment deadlines. One instructor allows students to skip up to two assignments, and their grade is replaced by the average of the existing assignments.
  • Another instructor shared a similar approach: she does not permit any extensions on homework even if a student is sick, however, she replaces missing grades with the average of the other assignments if the student presents a viable excuse for missing the deadline. The instructor uses this approach because it allows her to share the homework solutions immediately after the deadline while students are still intellectually engaged with the assignment.
  • Another instructor builds in quizzes related to the homework to encourage students to look at it early. For example, the day after homework is posted, students are presented with a quiz asking them to describe what the homework is asking them to do. They don’t need to solve it, but it motivates them to look at it early instead of waiting until the last day when they will have less time to get help.
  • Consider using the discussion board in Canvas or encourage students to attend office hours if you don’t want to dedicate class time to check in with them.
  • Share wellness resources from JHU including the Student Well-being blog about talking with students about current events: https://wellbeing.jhu.edu/blog/. They also provide a page for dealing with more acute issues when students are in distress: https://wellbeing.jhu.edu/resources/faculty-staff/
  • Consider limiting the use of devices (phones, laptops, etc.) to minimize distractions during class.
  • Share mental health resources with your students including Mental Telehealth (free counseling via video chat), Calm app (great for sleep, focus, mindfulness), A Place to Talk (peer listening), Stress and Depression Questionnaire (10minute confidential assessment with feedback w/in 48 hours from a Hopkins clinician).
  • Share how you manage your stress to demonstrate that students are not the only ones dealing with these issues. One participant said, “We might feel it, but if we don’t say it, they don’t know it. If you talk about it, then you open up a space for students to talk about their own stressors.”
  • Consult inclusive teaching practices and Hopkins Universal Design for Learning resources which can help instructors build flexibility into their teaching. One instructor said that being flexible includes building in processing time to help students prepare for their assignments. This includes emotional processing time on difficult topics.

female student smiling in classroom with other studentsClare Lochary from the Office of Student Health and Wellbeing shared that the Counseling Center sees two clear spikes in incoming clients each semester. The first is six weeks into the semester when students begin to realize they aren’t doing as well as they want in their courses. The second  is during the last two weeks of the semester as they prepare for final papers and exams. Faculty should be aware of these cycles and pay special attention to student behavior  so they can refer students to help resources or address concerns about academic performance.

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Image Source: Unsplash

Lunch and Learn: Inclusive Pedagogy

On Tuesday, October 19, 2021, the Center for Educational Resources (CER) hosted a virtual Lunch and Learn: Inclusive Pedagogy. Karen Fleming, Professor in Biophysics, and Mike Reese, Associate Teaching Professor in Sociology and CER director, each presented strategies that are important to them in helping to make their classes more inclusive:

  • Recognize that everyone comes from a different place with different experiences. Fleming mentioned The Privileged Poor, a book by Anthony Jack, that addresses the struggles faced by less privileged students after being admitted to elite universities. She explained that taking students’ backgrounds into consideration and embracing differences is vital to their success.
  • Try to instill a growth mindset. In her teaching, Fleming acknowledges to her students that the work is difficult, it can be a struggle at times, and it’s ok if you don’t get it right the first time – this is all part of learning. She tells her students that everyone has unlimited potential and encourages them to keep practicing and they will come away with new skills. Fleming stressed the importance of trying to get students to internalize this way of thinking and offers her students a great deal of positive reinforcement throughout the semester.
  • Show the humanity of science and diversify materials. Fleming described how she makes an effort to showcase diverse scientists who are working in the field – people of color, women, etc. Students need to see role models and images of people that look like them. Like Fleming, Reese explained how he also makes an effort to display photos of diverse experts in the fields as he discusses key findings or theories in sociology..
  • Learn students’ names. Reese acknowledged this can be a challenge if the class is large. He suggested instructors print out the student photo roster from SIS and/or bring tented name cards to the first class for students to display on their desks (if teaching in person) to help learn names. Reese stated that students are more engaged and come to office hours more often when he makes an effort to learn their names.
  • Use non-competitive grading strategies. Reese noted that this was one of the recommendations in JHU’s Second Commission on Undergraduate Education (CUE2) report. Using straight grading, rather than curved, is one example. Another example is to add a standard number of points to every students final score if they overall average is lower than expected, which might suggest the test was more challenging than intended.
  • Conduct a mid-semester survey. Reese described how he administers a brief mid-semester survey that is anonymous. He tells students ahead of time that he may not be able to address every concern, but will do his best to support them. Once submitted, he summarizes the results for students and outlines any changes he plans to make.
  • Explain the purpose of different components in your class. Reese gave the example of something basic like office hours. First generation students may not understand the purpose or value of office hours – it is a chance to ask for help but also discuss career goals with instructors. Taking the time to explain resources that are available to students has proven very useful.
  • Follow the principles of Universal Design for Learning (UDL). UDL is an approach to designing instruction in flexible ways in order to reduce barriers to learning. For example, instructors can provide alternatives when giving an assessment – some students may take an exam, others may submit a paper, etc. Reese acknowledged that this often means more work on his end, as he will be grading different types of assignments. He noted that although the format may be different, he is assessing students according to the same learning objectives.

The presentation continued with faculty attendees offering comments and suggestions of their own:

  • One faculty member explained how she thinks very carefully about what language she uses with students to mitigate her own implicit biases. She thinks about how certain words (i.e. binary language) may unintentionally signal something to students and is careful to avoid this whenever possible. Fleming agreed and stated how important it is that we all regularly examine our own biases; we should be open with students and let them know we are making an effort to communicate without bias. Reese mentioned the Harvard implicit bias test which is a tool that can help all of us discover our own hidden biases.
  • Another faculty member shared how she has found success with specifications grading to help instill a growth mindset. With specifications grading, students have multiple chances to succeed and are given lots of feedback to help them reach their goals. The faculty member also pointed out that using specifications grading is another example of a non-competitive grading strategy as students are only graded on the work they choose to complete.
  • An engineering faculty member has made an effort to proactively host events that feature speakers of varied races, cultures, and identities in order to show students who make up this particular field of study.
  • Another faculty member stressed the importance of using live captions and how beneficial they are to students and how much students appreciate them.

Towards the end, there were a few questions from the audience:

Q:  Regarding growth mindset, what exactly do you say to students?

A: Fleming responded that she tells her students everyone can be successful with whatever task they are working on, that practice is important, and failure is ok. Some students feel that if they don’t succeed quickly, they are a failure and may lose motivation to persist on difficult topics. She described how she explains the process to students like a journey – you will get to a better place than you are now and you will become more confident with time and practice. Fleming gives her students lots of encouragement throughout the semester.

Reese added that he consistently provides feedback to students throughout the semester and continually shows them examples of their success.

Q: What about students’ own biases? This comes up in teaching evaluations.

A: Fleming explained how she includes a discussion about implicit bias with her students at the beginning of the semester. She tries to make her class a positive, inclusive environment and asks that students do the same by honoring and respecting others’ opinions. She also discusses stereotypes of scientists and asks students not to evaluate her in that way.

Q: I find that most of the time, female students do not speak up. What can we do about this?

A: Reese responded that if working in groups,  a best practice is to ensure no group contains a minority of underrepresented minorities. For example, with groups of 3 there should be 0,2, or 3 woman in each group. He also suggested giving students multiple ways to participate, such as sharing questions through different modalities (email, chat, raising their hand to comment).

Q: Can we expand the time on assessments to accommodate everyone?

A: Reese replied yes, giving everyone more time will lower the pressure for everyone on that assessment. However, there are rules that still need to be followed. Reese suggested working with Student Disability Services if there are specific questions about accommodating students. Another option would be to allow students an alternative to a timed assessment.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Lunch and Learn Logo, Pixabay

 

Quick Tips: Alternative Assessments

Throughout the past year and a half, instructors have made significant changes to the way they design and deliver their courses. The sudden shift to being fully remote, then hybrid, and now back to face-to-face for some courses has required instructors to rethink not only the way they teach, but also the way they assess their students. Many who have previously found success with traditional tests and exams are now seeking alternative forms of assessment, some of which are described below:

Homework assignments: Adding more weight to homework assignments is one way to take the pressure off of high stakes exams while keeping students engaged with course material. Homework assignments will vary according to the subject, but they may include answering questions from a chapter in a textbook, writing a summary of a reading or topic discussed in class, participating in an online discussion board, writing a letter, solving a problem set, etc.

Research paper:  Students can apply their knowledge by writing a research paper. To help ensure a successful outcome, a research paper can be set up as a scaffolded assignment, where students turn in different elements of the paper, such as a proposal, an outline, first and second drafts, bibliography, etc. throughout the semester, and then the cumulative work at the end.

Individual or group presentations: Student presentations can be done live for the class or prerecorded ahead of time using multimedia software (e.g., Panopto, VoiceThread) that can be viewed asynchronously. Depending on the subject matter, presentations may consist of a summary of content, a persuasive argument, a demonstration, a case study, an oral report, etc. Students can present individually or in groups.

Reflective paper or journal: Reflective exercises allow students to analyze what they have learned and experienced and how these experiences relate to their learning goals. Students develop an awareness of how they best acquire knowledge and can apply these metacognitive skills to both academic and non-academic settings. Reflective exercises can be guided or unguided and may include journaling, self-assessment, creating a concept map, writing a reflective essay, etc.

Individual or group projects: Student projects may be short-term, designed in a few weeks, or long-term, designed over an entire semester or more. If the project is longer term, it may be a good idea to provide checkpoints for students to check in about their progress and make sure they are meeting deadlines. Ideas for student projects include: creating a podcast, blog, interactive website, interactive map, short film, digital simulation, how-to guide, poster, interview, infographic, etc. Depending on the circumstances, it may be possible for students to partner with a community-based organization as part of their project. Another idea is to consider allowing students to propose their own project ideas.

Online Tests and Exams: For instructors who have moved their tests online, it may be worth considering lowering the stakes of these assessments.  Instead of high-stakes midterms and finals, replace them with weekly quizzes that are weighted lower than a traditional midterm or final. Giving more frequent assessments allows for additional opportunities to provide feedback to students and help them reach their goals successfully. To reduce the potential for cheating, include questions that are unique and require higher-level critical thinking. Another consideration is to allow at least some of the quizzes to be open-book.

It’s worth noting that offering students a variety of ways to demonstrate their knowledge aligns with the principles of universal design for learning (UDL). Going beyond traditional tests and exams helps to ensure that all learners have an opportunity to show what they have learned in a way that works best for them. If you’re looking for more ideas, here are a few sites containing additional alternative assessment strategies:

https://www.scholarlyteacher.com/post/alternatives-to-the-traditional-exam-as-measures-of-student-learning-outcomes

https://teaching.berkeley.edu/resources/course-design-guide/design-effective-assessments/alternatives-traditional-testing

https://cei.umn.edu/alternative-assessment-strategies

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Pixabay

Strategies for an Inclusive Classroom

This summer, the Center for Educational Resources offered a multi-day Best Practices in University Teaching workshop for JHU faculty to learn about evidence-based teaching practices. Participants explored topics such as best practices in course design, active learning strategies, and various assessment techniques. One of the many sessions that generated a great deal of discussion was the Inclusive Pedagogy session, which addressed the importance of accommodating the needs of diverse learners in a supportive environment.  The session was led by Dr. Karen Fleming, a professor in the Biophysics department who is also nationally recognized for her efforts in raising awareness on overcoming biases and barriers to women in STEM.  I played a small role in the presentation by providing a brief introduction and overview of Universal Design for Learning (UDL), a research-based educational framework that helps remove unnecessary barriers from the learning process.

During the session, participants were encouraged to examine their own biases by reflecting on an unconscious bias test they took just before the session. Many were clearly dismayed by their own results; Fleming reassured them that we all have biases and that accepting this fact is the first step in addressing them.  She then shared a real-world example of unconscious bias toward women in STEM that is published in the Proceedings of the National Academy of Sciences. The shocking results of this study, which show that even women faculty in STEM display a preferential bias toward males over females, resulted in an engaging discussion. The dialogue continued as participants then debriefed about a video they watched, also before the session, which featured a teaching assistant (TA) stereotyping various students as he welcomed them to class.  The video was intentionally exaggerated at times, and participants were eager to point out the “over the top” behavior exhibited by the TA. Participants were inspired to share personal experiences of bias, prejudice, and stereotyping that they’ve encountered in the classroom either as students or instructors.

Toward the end of the session, the focus shifted to thinking about strategies that would mitigate instances of biased behavior and instead encourage a more inclusive classroom environment. hands reaching toward each otherAs a culminating exercise, we asked participants to consider the principles of UDL as well as ideas and discussions from earlier in the session to complete an “Inclusive Strategies Worksheet;” the worksheet would contain concrete strategies that would make a measurable difference in terms of inclusivity in their classrooms. The participants were very thoughtful in their responses and several of their ideas are worth sharing:

  • Administer a pre- or early-semester survey to get to know the students and build community.
  • Include a “campus climate” section in the syllabus with language expressing a commitment to respecting diverse opinions and being inclusive.
  • On the first day of class, have students create a “Community Agreement” to establish ground rules for class discussions, online discussions, and group activities. This can be revisited throughout the semester to adjust what is working/not working.
  • Acknowledge that there may be uncomfortable moments as we face mistakes and hold each other and ourselves accountable. Encourage students to “call in” when mistakes (intentional or not) occur, rather than “call out” or “cancel” so that we may learn from each other.
  • Work collaboratively with students to develop rubrics for assignments.
  • Include authors and guest speakers with varied cultures, backgrounds, and identities. Include images, readings, examples, and other course materials that are diversified. If opportunities are limited, have students do a reflective exercise on who/what is missing from the research.
  • Share content with students in multiple ways: research papers, videos, images, graphs, blog entries, etc.
  • Increase the number of active learning activities to enrich the learning experience.
  • Offer options to students: vary the types of assignments given and allow for a choice of ways to demonstrate knowledge among students when possible.
  • Follow accessibility guidelines: ensure video/audio recordings have closed captioning and/or a transcript, for example.
  • Create opportunities for students to discuss their lived experiences in the classroom and/or on assignments.
  • Provide opportunities for students to participate anonymously without fear of judgement (i.e. using iClickers or Jamboard).
  • Conduct activities that engage students in small groups so they get to know one another. Encourage students to use these connections to identify study partners. Consider switching groups throughout the semester so students meet additional partners.

Do you have additional strategies to share? Please feel free to add them in the comments.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Best Practices in University Teaching Logo, Pixabay

Lunch and Learn: Working with Teaching Assistants

Lunch and Learn LogoOn December 16, 2020, the Center for Educational Resources (CER) hosted a Lunch and Learn: Working with Teaching Assistants (TAs). Rebecca Pearlman, Senior Lecturer in Biology, and Reid Mumford, Instructional Resource Advisor in Physics and Astronomy, shared strategies for how to best work with TAs to support student learning. Mike Reese from the CER moderated the discussion.

Pearlman manages a mix of graduate and undergraduate level TAs in the Biology department each semester and has worked with hundreds of TAs during her career at Hopkins. Mumford manages approximately 30 graduate level TAs each semester as well as a group of undergraduate learning assistants who help with classroom tasks but do not take part in grading. The following is a combined list of strategies that the presenters shared during the presentation:

  • Set clear expectations – This could include a contract, job overview, checklist of duties, etc.
  • Provide tips for TAs so they are prepared for the semester – This may include training documents, resources, and tools they will need.
  • Take advantage of technology – Google Forms for identifying availability, Doodle polls for arranging meetings, Blackboard site to store answer keys, Slack/MS Teams to communicate among the instructional team.
  • Build community – Take an interest in the TAs and get to know them. This helps to establish positive relationships between the instructor and TAs and among the TAs themselves.
  • Meet weekly – Review upcoming course content, monitor progress of each section, ensure TAs understand their upcoming tasks. Mumford also uses his weekly meetings to provide feedback and encouragement to the TAs.
  • Designate a head TA, if possible – If you have a large number of TAs, it may be beneficial to designate a head TA to help you manage the rest of the group. With his large number of TAs each semester, Mumford relies heavily on his head TA to make sure weekly instructions and tasks are assigned appropriately.
  • Consider feedback from students – TA evaluations can offer helpful feedback to both TAs and instructors. Pearlman noted that student feedback is especially helpful if she needs to make decisions about rehiring a TA. She can pull quotes directly from the evaluations. Mumford noted that he always meets individually with each of his TAs to review their evaluations.group of people having a discussion in front of bulletin board

There were some questions from other faculty members after the presentation:

Q: To what extent do you use undergraduate TAs?

A: Mumford responded that by policy, all of the TAs in his department are graduate students. He went on to say that he finds that experienced TAs are valuable, but it is harder to change their behavior. If they are first year TAs, he has more of an opportunity to shape them.  He does hire undergraduate learning assistants who assist with day to day tasks in the classroom but do not take part in any grading.

Pearlman stated that it seems to vary by department, but in biology, they have a mix of graduate and undgraduate TAs, and all of them participate in grading. She enjoys working with both populations, noting that the undergraduates tend to be self-starters, while the graduates bring a wealth of knowledge from the lab.

Q: To what extent is it useful for TAs to TA twice?

A: Pearlman responded that the undergraduate TAs often stay with her for years. They help each other and learn a lot by continuing in the role. They enjoy teaching the material more than once.

Q: How do you select your TAs?

A: Pearlman replied that the graduate level TAs are assigned to her department, but the undergraduates apply for the position. In the Fall 2020 semester she had 50 students apply for 18 positions. She uses a Google Form to ask them questions such as “why are you excited to be a TA? – or “what can you bring to the position?” Pearlman says she does review their grades, but they are not necessarily a priority; it often comes down to who is available at the right time.

Mumford responded that graduate TAs are assigned, but for the undergraduate learning assistants, he relies on referrals from the graduate TAs. He specifically asks them to recommend  great students. He then follows up with an interview process. Mumford is able to choose his head TA and strongly considers diversity when choosing this person.

Other faculty shared various characteristics that they use to select TAs: enthusiasm for the subject matter, respect for others, patience with students, familiarity with course material, interest in teaching, and above average grades.

Q: What can I do about TAs who do not prioritize their TA duties, such as grading?

A: Reese suggested making expectations very clear but acknowledged that it is a struggle when the TAs have obligations to research faculty as well as their TA duties.

Mumford responded that he checks in with his TAs every week to try and keep them on task. If they are non-responsive, he escalates the issue to the graduate committee to handle. If it continues, he will also reach out to the student’s research advisor and discuss the situation with that person as well.

Pearlman suggested contacting the people who run the graduate program or the department chair for assistance. She also suggested bringing the issue up at a faculty meeting.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Lunch and Learn Logo, Pixabay

 

 

 

 

 

 

 

Surviving to Thriving: Reflections from Teaching Online

On Friday, December 11, 2020, the Office of the Provost, in conjunction with teaching and learning centers across Johns Hopkins University, sponsored a half-day virtual conference titled “Surviving to Thriving: Reflections from Teaching Online.” Faculty, graduate students, and staff came together to share ideas, challenges faced, and best practices when teaching in a virtual environment. Highlights from a few of the sessions are below:

Engaging Students in the Virtual Environment: A panel of faculty representing the School of Education, the Bloomberg School of Public Health, and the Whiting School of Engineering shared strategies for how building community, synchronous sessions, and using specific tools can help to engage students online.

Building community in an online course helps students feel more connected with each other and can lead to more productive learning. Strategies for community building shared by faculty include:

  • Using ice breaker questions at the beginning of every class
  • Learning student names
  • Setting up sessions to get to know one another (in breakout rooms, online discussion boards, Google Sheets)
  • Offering frequent feedback in multiple formats (email, audio recordings)
  • ‘Humanizing’ situations by admitting mistakes and struggles with technology

Synchronous sessions allow students to experience learning with their peers in a real-time, interactive environment. For students nervous about speaking up during live sessions, faculty members suggested giving them a choice to either use the chat feature or the microphone. One faculty member required his students, in a seminar style class, to ask at least one question during the semester, which helped to build confidence. Another faculty member described posting a ‘speaker list’ ahead of each class so students knew in what order they would be speaking. Not only were students more prepared, but the sessions ran more efficiently. Faculty discussed the challenges of holding synchronous sessions with students in multiple time zones. While most faculty recorded their lectures and made them available online, some offered to give their lecture twice, and allowed students to choose which session to attend.  Technology can be another challenge when holding synchronous sessions. Faculty suggested offering material in multiple formats in order to meet the needs of students who may be having technological difficulties. For example, post slides in addition to video.

There are a variety of online tools that can be used to engage students online. Faculty in this session discussed the following:

  • Padlet – tool that allows students to collaborate synchronously or asynchronously
  • Loom – video recording application that allows students to create and send recordings
  • Flipgrid – video discussion board tool
  • Slack – communication platform used for information sharing, individual and group communication, synchronous and asynchronous collaboration (similar to Teams)

(Note: Instructors are encouraged to contact their school’s teaching and learning center before deciding to use third party tools that may or may not be supported by their institution.)

Jazzing Up Online Presentations: A panel of faculty representing the School of Education, the School of Medicine, and the Krieger School of Arts and Sciences shared strategies for how to strengthen online presentations and keep students engaged. One idea is to maintain a balance between synchronous and asynchronous sessions to help avoid Zoom fatigue. Another idea is to keep sessions interactive by using breakout rooms, videos, knowledge checks, and other active learning techniques. Modeling online navigation for students is another way to help make sure they are staying engaged. For example, if referring to a particular discussion board post, share your screen with students and navigate to the post, read it with students, and discuss together. Consider using a different tool, other than PowerPoint, for your presentation, such as Genially or Sway. Lastly, don’t be afraid to put your personality into your presentation – pets and silly bow ties can make a difference to students!

Student Perspectives: A moderated panel of four students from across the institution shared their experiences with virtual learning this past semester. When asked what has been the most challenging aspect, several students mentioned Zoom fatigue. With the many hours of online lectures they were expected to attend, students reported that it was often difficult to stay engaged. Zoom fatigue also made it a challenge to participate in outside events or clubs since they are virtual as well. Other challenges: difficulty connecting and networking with people online and students living in different time zones.

When asked what techniques they wished more faculty were using, one student mentioned following best practices of online learning to ensure consistency across courses. Another student appreciated how one of her professors asked how students were doing at the beginning of each class. This was a small class, and the student acknowledged that it probably wouldn’t be possible in a larger setting, but that it helped to build community among class members. Another consideration mentioned is to build in breaks during the lecture. Other techniques suggested were the use of collaborative assignments, to help students keep each other accountable, and breakout rooms (in Zoom) with a structured task or purpose in mind.

Students were asked about the positive aspects of virtual learning. One student from the School of Advanced International Studies (SAIS) explained how students from all three SAIS campuses were able to participate in all classes together, and how beneficial it was for students to experience the others’ perspectives. Another student found it extremely helpful that faculty would record their lectures and post them to Blackboard for unlimited viewing.  Students also greatly appreciated the creativity and support of their instructors and teaching assistants.

Other topics presented at the conference include: student wellness, assessment, accessibility, and more. The Provost’s office has made the full day of recorded sessions available here with JHED authentication.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Pixabay