Lunch and Learn: Continuous Improvement – Maintaining Engagement in the Classroom as an Instructor

On Wednesday, November 20, 2024, the Center for Teaching Excellence and Innovation (CTEI) hosted a Lunch and Learn panel discussion titled, “Continuous Improvement: Maintaining Engagement in the Classroom as an Instructor.” Featured faculty panelists included Belinda Chen, Assistant Professor of Medicine and Director of Faculty Development Programs in Curriculum Development at the School of Medicine, Anicia Timberlake, Assistant Professor of Musicology at the Peabody Institute, and Lisa WrightLecturer in the University Writing Program at the Krieger School of Arts & Sciences. Caroline Egan, Teaching Academy Program Manager, facilitated the dialogue.

Caroline Egan opened the session by asking panelists how they maintain their energy and focus, and if they have any techniques to share. Lisa Wright described how she hosts group writing sessions with students and colleagues, something she started as a graduate student during Covid: “I find that I write better when I am with my colleagues. It helps me stay engaged with my classes, my research, and I get to know how my students are impacted by the writing they are doing.” She also regularly engages with the Baltimore community, saying, “I have met guest speakers for my classes and have discovered and hosted special events for students where they are able to work alongside members of the community.”

Belinda Chen noted the advantage she has of working in a clinical setting (in addition to her academic work) and how it enables her to regularly bring new material to the classroom: “Being in the field helps explain why what I’m teaching my students is important and why it matters. It’s really cool and interesting stuff!”

Anicia Timberlake likes to pose questions that interest her to students about the topics she is teaching, such as why a piece of music solves a particular historical problem; in addition, she loves to tell stories about unresolved dichotomies. She also enjoys designing activities that allow students to collaborate and discover new things together.  For inspiration, Timberlake relies on the greater instructional community: “I joined a Facebook group about music history and pedagogy which has been helpful.”

The panelists went on to discuss challenges they have faced recently and steps they have taken to address them. Wright, whose research focuses on Black maternal health, stated: “Normally I get a lot of Black students, but not this year. This has changed my course. Students without an African descent bring a different experience to the room.” She described how she has had to make some adjustments in her teaching: “I need to continuously improve; I want to make sure what I’m bringing is what is needed. I have students reflect on every assignment, asking them, ‘How can I do better? What would you like to learn next?’”

Chen has also adjusted her teaching in response to how the faculty who take her course have changed over the years: ”They have less time on their hands. They used to have more time to think, engage, and reflect. Now it’s more like, ‘Give me what I need to know.’ This has led to changes in my assignments and the structure of the class. It can be challenging but I need to be willing to adapt core content to where people are, where they want to be.”Instructor standing in the front of a classroom of college-level students

Timberlake raised the issue of getting students to speak during a seminar: “I try to design our time together so that students have more explicit structure resulting in greater participation. I also visit colleagues’ classes to see what they are doing. They often have the same issues, which helps me feel less alone in trying to figure this out.”

When asked what advice they would give to graduate students and new teachers as they embark on their careers, in terms of holding on to their passion, the panelists had these words of wisdom to share:

  • Lisa Wright urged a prioritization of one’s self: “Reflect on what your true interests are and do not let academia run you down. You have to learn to say no to some things. You will want to be there for students, but you also need to be there for yourself.”
  • Belinda Chen encouraged a willingness to change your approach to teaching: “Be open to the fact that what you have may not be what students need at the time. Knowledge and information are easier to access nowadays, so maybe what is more important is the questions that you have about the information. It’s ok to admit that you don’t have all the answers. Being a teacher does not require that you know everything.”
  • Anicia Timberlake had several suggestions:
    • Don’t reinvent the wheel: read colleagues’ syllabi, talk to and collaborate with other instructors.
    • Recognize that students learn when they do the work, not when the instructor does the work; find more ways for students to engage with each other and work together.
    • Do not feel like a failure when things don’t go as planned. Ask yourself: How can I learn from this? Don’t focus on doing everything 100 percent correct all the time.

From this point on, the panelists participated in a Q and A session with audience members:

Q: In the second half of the semester, students tend to lose motivation. Is there anything we can do to address this?

LW: Building relationships in the classroom is important. This may be tougher for larger classes but try to check in with students. Give them a chance to speak. Some students are experiencing trauma or other difficulties and don’t know where to go for help. If they know you care, that can help.College-level students having a discussion sitting around a table
BC: I agree, we do check-ins, too. Go for small wins – what is something that is motivating for everyone? Try to think about a win that everyone can go for. Find a way to engage in something that doesn’t require so much effort but is still moving things along in the right trajectory in terms of the class.
AT: Change something in the middle of the semester. Don’t let students autopilot through until the end. Include in-class activities that allow them to work together, socialize with each other, and require less feedback from you as the instructor. Even a small twist on the rules of the class can help. For example: ask students to call on the next person to speak during a class discussion. Or have students participate in a collaborative writing activity in a shared Google Doc. Try to plan interesting material and activities towards to the end of the semester to keep the excitement going.

Q: I teach writing and communication classes to students in the Whiting School of Engineering. I often hear students talk about Humanities classes as “blow off” classes. What advice do you have to convince them that these skills matter?

LW: I love this age group – these students are invested in the future. We need to take advantage of that. Give them a task but keep the boundaries wide. They need to be invested in the ask. I’m getting Public Health students and students from various other majors, and I’m interested to see what they come up with. You have to be invested in what you are asking of them. It makes a difference.
BC:  We are working with high level students. Tap into a special skill that they have. Take the time to understand where they feel like they could have more impact. Ask them, “How could you communicate this to an audience? What would you want to say?”
LW: Audience matters – let them choose their audience. This makes a difference. Allow them to send their ideas out to an actual audience for feedback.
AT: I love the idea of choosing their audience. Choosing topics is also important. I teach students, who are musicians, to write. I assign things that they can relate to, but also things that aren’t relevant to them at first.

Q: I teach international students at the School of Advanced International Studies with little or no experience participating in discussions. Any advice for teaching international students?

LW: Perhaps putting students in small groups would help. This will get them talking with each other. Let them choose their groups and meet with them regularly to check in. Ask them to review their peers’ writings; this will help them grow as communicators.Two students working on something together
BC: Figure out why they are not talking. For example, if it seems to be a cultural issue, maybe there are specific strategies to help such as having them talk to each other without teacher interference, or requiring everyone to speak, but keeping the stakes very low, or offering positive feedback for speaking to help them open up.
AT: I teach a lot of international students. I also studied in Germany. In the U.S., we assume the types of classroom conversations that we value are second nature, but they are actually a product of our culture. It helps to point this out to students: a classroom discussion is a learnable skill, not an innate talent. It can also help to show them how conversations work: 80% of a conversation is people nodding or saying they agree with an idea, which doesn’t require any particular preparation and is very low risk. Make it clear that you notice when your students participate in this way; they will eventually build up to taking more risks.  Also, the pace of the class can be an issue. Slow things down for your students. Take pauses during activities, allow students to ask questions. Anonymous online interaction tools, such as Jamboard*, might also be helpful. Tools that depersonalize people allow for more freedom and encourage them to ask more questions.

Audience comment: As an international student, I found group discussions very helpful. Eye contact from the teacher and also being invited to speak by the teacher were also helpful.

Q: I am a graduate student and I have 2 questions:
1. I just started teaching and I have a hard time getting quiet students engaged. Any ideas to help with this?
2. I teach History of Science to STEM majors. How can I engage students outside of the classroom, in the community?

AT: For quiet students: consider surveying them anonymously to find out why they don’t want to talk. Ask them, “What can I do to help? What can you do to help?” Often, it’s the pace of the class, or the size of the group. I build in pauses so students have time to collect their thoughts. Build in think-pair-share activities with smaller groups to allow them to get more comfortable interacting with their peers.
LW: Give the quiet students a chance to write out their thoughts, then let them talk it out. Also, we should not be afraid of silence. Give students a chance to think, wait for them. Let them know you want to hear from them.
AT: We tend to teach classes that award participation points for speaking. But this can penalize those who don’t speak, and places a negative incentive on vocal contributions. Instead, consider giving a grade for respectful presence in the classroom, and giving extra credit for vocal participation. It sends a message that you value what they say and may help to incentivize them to talk. We need to hear diverse voices.
BC: Writing is important, but there are other ways to communicate. Give students options: use the discussion board or chat tool, record a video, post a picture, etc. Be open to using other tools. Also, tap into the importance of your subject. Don’t be apologetic for your subject – students will pick up on that. Try to diagnose why these students are quiet. What else do they have going on? Build in flexibility into your course.
LW: For engaging your STEM students outside of class, consider creating or sharing events that connect to existing STEM-related events happening in the community. Another idea is to embed a 5 minute “What’s going on” activity into each class to review what events are going on within the field that may be interesting for students to attend.

Q: How do you check in with students in class? Are there other strategies to get through all of the content?

LW: There are several ways of showing students you care: quickly ask how they are, give them a moment to journal their thoughts, participate on a discussion board, etc. If it’s a large class, they could respond with thumbs up/thumbs down. This doesn’t have to take a lot of time.Woman writing in a notebook
AT: Experiment with different ways. You could ask them how they are doing and have them answer in writing. Or ask them, “What is one thing that confused you? What is one thing you understand really well?” You could use online tools such as a word cloud in Poll Everywhere, or stickers in Jamboard. All of these ideas allow you to quickly pick up on main themes of how the class is doing.
LW: Make sure students are aware of the resources that are available to them. Have a list ready to send or share with them.
BC: Check-ins can also be about your content. For example, a quick quiz to help people remember what they already know.

*Jamboard will be discontinued on December 31, 2024. Other alternative tools to consider include FigJam, Lucidspark, and Miro.

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation
 

Image source: Lunch and Learn logo, Pixabay, Unsplash

Quick Tips: Low to No Prep Classroom Activities

Student engagement is a critical component of higher education and a frequent topic of interest among instructors.  Actively engaging students in the learning process helps increase motivation, supports collaboration, and deepens understanding of course material. Finding activities that instructors can implement quickly while also proving worthwhile to students can be a challenge. I recently attended a conference with a session titled, “Low to No Prep Classroom Activities.”  Jennifer Merrill, psychology professor from San Mateo County Community College, shared some simple classroom activities that require very little or no preparation ahead of time that I thought were worth sharing:

Music:
Playing music as students enter the classroom creates a shared experience which can encourage social interaction, inspire creative thinking, and lead to positive classroom dynamics. It can be used as an icebreaker, to set a particular mood, or specifically relate to the course in some way. Research shows that music stimulates activity in the brain that is tied to improved focus, attention, and memory.

  • Incorporate music as part of a regular classroom routine to indicate that it’s time to focus on the upcoming lesson.
  • Use it to introduce a new topic or review a current or past topic. Ask students to articulate how they think the music/artist/song relates to the course material and then share with the class.
  • Allow students to suggest/select what type of music they would like to hear.

Academic Speed Dating:
Like traditional speed dating, academic speed dating consists of short, timed conversations with a series of partners around a particular topic.Two lines of college students in a classroom, playing a round of academic speed dating. In this case, students are given a prompt from the instructor, briefly discuss their response with a partner, and then rotate to a new partner when the time is up. Partners face each other in two lines, with one line of students continuously shifting through the other line until they return to their original partner. This can also be done by having students form inner and outer circles, instead of lines. A few of the benefits of academic speed dating include:

  • Sharing and questioning students’ own knowledge while gaining different perspectives on a topic.
  • Enhancing communication skills as students learn to express their ideas quickly and efficiently.
  • Providing a safe space to share ideas as students interact with others, which can lead to a positive classroom climate.

Memory:
The classic “Memory Game” consists of a set of cards with matching pairs of text or images. Cards are shuffled and placed face down; players take turns turning over 2 cards at a time, trying to find matching pairs.  In this version, students take part in creating the cards themselves, using index cards, before playing the game. Memory can be used to reinforce learning and enhance the retention of course material.

Suggested steps for implementation:
1. On the board, the instructor lists 10 terms or concepts related to the course in some way.
2. Students are divided into groups of no more than 5 people. Each student in the group selects 2 terms/concepts from the list.
3. Using index cards, students write the name of the term/concept on one card, and an example of the term/concept on another card (e.g., “supply and demand” and “gasoline prices rising in the summer with more people driving”). Examples could also include images, instead of text.
4. When the groups are finished creating their sets of cards, they exchange their cards with another group and play the game, trying to match as many pairs as they can.

  • Use Memory College students playing a memory game with index cards.to review definitions, formulas, or other test material in a fun, collaborative environment.
  • Enhance cognitive skills, such as concentration, short-term memory, and pattern recognition.
  • Facilitate team building skills as students work in groups to create and play the game.

Pictionary:
In this version of classroom Pictionary, students are divided into groups that are each assigned a particular topic.  Each group is tasked with drawing an image representation of their topic, e.g., “Create images that represent the function of two glial cells assigned to your group.”  Ideally, it works best if drawings are large enough to be displayed College students in a classroom doing a gallery walk.around the classroom, such as on an easel, whiteboard, or large Post-it note paper. When each group is finished with their drawings, all students participate in a gallery walk, offering feedback to the other groups.  Facilitate a small or whole group discussion to reflect on the feedback each group received.

  • Enhance problem solving skills and creativity by asking students to think critically about how to represent information visually.
  • Use Pictionary to get students up and moving around the classroom, which will help keep them actively engaged with course content.
  • Help students develop constructive feedback skills as they participate in the gallery walk part of the activity.

Hawks and Eagles:
This activity is a version of “think-pair-share” that gets students up and moving around the classroom.

Suggested steps for implementation:
1. Students pair with someone nearby and decide who will be the Hawk and who will be the Eagle.
2. Give all students a prompt or topic to discuss and allow them time to think about their response (1-3 minutes).
3. Students share their responses with their paired partner (1-3 minutes).
4. Ask Hawks to raise their hands. Ask the Eagles to get up and go find a different Hawk.
5. Students share their responses with their new partner.
6. Repeat steps 4 and 5, if desired, to allow students to pair with multiple partners.
7. Debrief topic with the whole class.

  • Use Hawks and Eagles as an icebreaker activity for students to introduce and get to know one another.
  • Use this activity as a formative assessment to gauge student comprehension of a particular topic.
  • Expose students to multiple perspectives or viewpoints on a particular topic by having them engage with multiple partners.

IQ Cards:
IQ cards (“Insight/Question Cards”) is an exit ticket activity that acts as a formative assessment strategy. At the end of a class or unit, ask students to write down on an index card any takeaways or new information they have learned. On the other side ofStack of index cards. the card, ask them to write down any remaining questions they have about the lesson or unit. Collect student responses and share their “insights” and “questions” with the class at the next meeting.

  • Gather instant feedback from students and quickly assess their grasp of the material, noting where any changes or adjustments might be needed.
  • Reinforce knowledge by asking students to recall key concepts of the lesson or unit.
  • Use IQ Cards as a self-assessment activity for students to reflect on their own learning.

Do you have any additional low or no prep activities you use in the classroom? Please feel free to share them in the comments. If you have any questions about any of the activities described above or other questions about student engagement, please contact the CTEI – we are here to help!

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation
 

References:
Baker, M. (2007). Music moves brain to pay attention, Stanford study finds. Stanford Medicine: News Center. Retrieved August 26, 2024, from https://med.stanford.edu/news/all-news/2007/07/music-moves-brain-to-pay-attention-stanford-study-finds.html

Image source: Jennifer Merrill, Pixabay

Facilitating Difficult Conversations in Class: Considerations when Teaching Online

In a recent blog post, the CTEI shared strategies that can be used to facilitate difficult conversations in the classroom. The center also hosted a community conversation on the same topic, featuring perspectives from three different faculty members from across the institution. In response, we heard from some instructors who are interested in specific strategies they can use in an online environment. While many of the ideas previously shared can be applied to the online classroom, such as setting ground rules, the following considerations are worth keeping in mind when facilitating difficult conversations online.

  • Establish a positive classroom climate. This is especially important in an online environment where subtle gestures, voice inflections, and facial expressions may be missing. Creating a safe, inclusive environment from the start will encourage student participation and respect among peers. Some ideas include:
    • Engage students in icebreaker or other collaborative activities to ensure multiple opportunities for students to get to know one another.
    • Include a syllabus statement with language expressing a commitment to respecting diverse opinions and being inclusive. Model this commitment by using students’ preferred names, pronouns, inclusive language, and diverse examples. See a recently shared example from Professor John Mercurio in The Chronicle.
    • Communicate regularly with students. Send weekly reminders, post regular announcements, and commit to responding promptly to discussion board posts from students to help them feel connected to the class and to each other.
  • As part of setting ground rules, remind students of “netiquette;” be very clear about rules for online discussions, group interactions, when/if it’s okay to use the chat feature, etc. Consider involving students in creating these rules.
  • Lack of privacy – remember that students on Zoom are not necessarily in a private space and may not feel comfortable speaking or engaging freely with others. Communicate alternate ways for students to engage, such as using chat, polls, or an asynchronous discussion board.
  • In hybrid classes, make sure to include Zoom participants in the discussion. This may require additional or amended ground rules such as requiring everyone to raise their hand (Zoom and in-person participants) before making a comment.
  • Acknowledge and accept that there may be (uncomfortable) pauses due to a bad online connection or people gathering their thoughts.
  • Consider using breakout rooms for students to discuss issues in small groups which may be more comfortable/less intimidating for some.
  • Consider using the chat feature to allow students time to reflect on their response before sharing. The faculty can then selectively address comments shared by students including contextualizing or reframing points made. If you have a co-instructor or teaching assistants, they can help with replying directly to comments posted in the chat.
  • Establish a set of gestures/emojis to be used when asking a question, adding a follow-up idea, agreeing or disagreeing, etc. to keep interruptions to a minimum. (This requires everyone to be in grid view.)
  • As much as possible, keep an eye on Zoom participants for indications of distress. Encourage students to take advantage of university wellness resources.
  • For larger discussions, consider using a Zoom webinar in which you can moderate questions and comments submitted before sharing them. In typical Zoom classrooms, you can ask students to send their comments directly to you in the chat instead of posting to the entire group.

Do you have additional ideas to share? Please post them in the comments.

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation
 

Image Source: Unsplash

References:

Rudenko, N. (August, 12, 2020). Facilitating discussions via Zoom (in a college-level classroom). Medium. https://medium.com/@natasharudenko_37929/facilitating-discussions-via-zoom-in-a-college-level-classroom-619d3ac4343b

Supiano, B. (November 9, 2023). Teaching: How to hold difficult discussions online. The Chronicle of Higher Education.
https://www.chronicle.com/newsletter/teaching/2023-11-09?utm_source=Iterable&utm_medium=email&utm_campaign=campaign_8238698_nl_Teaching_date_20231109&cid=te&source=ams&sourceid=&sra=true

Community Conversation: Facilitating Difficult Conversations in the Classroom

The Center for Teaching Excellence and Innovation (CTEI) hosted a community conversation on Facilitating Difficult Conversations in the Classroom on Thursday, November 9th, as a follow-up to our recent blog post on the same topic.  The faculty panel included: Sherita Golden, Chief Diversity Officer at the School of Medicine & Hugh P. McCormick Family Professor of Endocrinology and Metabolism, Andrew Perrin, SNF Agora Professor and Department Chair of Sociology, and Mike Reese, Associate Dean of the Center for Teaching Excellence and Innovation & Associate Teaching Professor of Sociology. Caroline Egan from the CTEI facilitated the event.

Mike Reese opened the conversation by acknowledging that current events are an opportunity to apply course concepts but the instructor’s goal is to maintain civility on sensitive topics. He described some of the strategies he uses in his classroom, such as setting ground rules for class discussions. Reese explains the intentions of the rules to his students, which is to create a space that makes everyone feel comfortable participating. Some of his ground rules include:

  • Support arguments with evidence
  • Use ‘I’ statements – do not speak for others in the class
  • Do not generalize about groups
  • Allow students to speak without interruption (with caveat that the instructor can cut them off if they go on too long)
  • Listen actively – be open to what others are saying
  • Name-calling, sarcasm, inflammatory accusations are not permitted

Reese noted in his classes that historically the issue is less conversations becoming heated and more that students are hesitant to talk about politically-charged topics. He mentioned strategies to spark engagement, such as having students first work in small groups to discuss a topic. He also uses structured debate activities where students are assigned a specific perspective. In the debate activity, the pressure is taken off of the student since the role/perspective is assigned by the instructor.

In cases of traumatic events, Reese stated that instructors are not required to discuss the topic if they are not comfortable doing so, but should at least acknowledge the event. Research suggests students want events to be acknowledged, not ignored. Reese shared that a student this past week shared they don’t need to discuss the issue in every course, as the constant reminder may be counterproductive, but would prefer to discuss the event in courses that speak directly to the issue. The main message is be intentional about how you plan to discuss traumatic events and what boundaries you will place on the conversation before arriving to class.

Andrew Perrin continued the conversation by describing two principles he subscribes to:

  1. While all people deserve safety, no ideas deserve safety. The way we honor ideas is by submitting them to rigorous argument and evidence and testing them out.
  2. Emotions running high is not a reason to avoid discussions – it’s a reason to have better discussions. Explain and demonstrate to students how to listen thoughtfully to ideas and make judgments based on evidence.

While he supports Reese’s ground rules, Perrin takes a slightly different approach: he will often set the context for students, explain a scenario, and have them listen to their peers discuss the issue, recognizing their own ideas may turn out to be wrong. His pedagogical goal is to make sure that all reasonable ideas are raised so that they may be examined and challenged. At times Perrin will make arguments that he doesn’t believe in because he feels it’s important for them to be part of the conversation.

He believes most students politically are not committed either to the left or the right; they might be in between, they might not have thought about it much, or they might have mixed opinions. The instructor’s job is to make sure the debate includes more ideas than just those from the 5-10% on the right and left. Perrin acknowledged that it might be hard to engage on difficult topics and students might be uncomfortable, but that is an acceptable outcome in a university classroom. He stated, “Too often we think the goal is to come to consensus. I think the goal is to understand why people feel the way that they do.”

Sherita Golden teaches medical students in a clinical environment as well as staff from all parts of the medical establishment.  One of the issues that she addresses in her classroom is why we continue to see inequities in health, for example, the inequity of non-whites consistently having a higher prevalence of diabetes than whites.  Golden explains to her students how historical discrimination and racism dating back to the time of enslavement have led to the current situation; eugenics theory suggesting the biological inferiority of non-white populations, trust violations by the medical establishment due to unconsented experimentation on enslaved and marginalized communities, as well as healthcare clinician bias against minoritized patients. These are all factors adversely affecting healthcare quality and access today. Another example is the historic practice of redlining, which made it more difficult for African-Americans to obtain mortgages and build wealth through their homes. Golden uses these historical contexts to explain the roots of current social movements to her students and health system staff.

Golden acknowledged that conversations can become politically charged and offered the following suggestions to help diffuse the situation:

  • Acknowledge the humanity of the person speaking – listen with compassion and intent to respond rather than react.
  • Commit to providing information to the person if you aren’t sure how to address the issue in the moment.
  • Adopt a learner’s mindset:
    • What is the historical context of the issue?
    • What do you know about the lived experiences of those expressing the concern?
    • How might you benefit from knowing more in your teaching/leadership role?
  • Recognize that there are two sides to every story and the truth is somewhere in the middle.

The discussion continued with panelists taking questions from participants.

Q : I appreciate your [Perrin’s] idea of exploring other ideas of a particular subject, but at the same time, as we examine these charged issues and try to be objective, sometimes the discussion becomes politically neutral. I’m struggling with how I can resolve this issue of technical neutrality.

AP: I don’t think there are 2 sides, but actually 4, 5, or even more sides to every story. There are lots of different dimensions. One reason I don’t ask students to debate positions according to what I’ve set is because I think it is important for them to feel like what they’re saying matters and that they care about the issue. I’m not trying to say, “all ideas are fine” but instead, “all ideas deserve to be listened to.”  I do think historical context is important, as well as real world evidence, so it’s important not to let them stick with things that aren’t true.

MR: The classroom space allows students to voice lots of different ideas, and sometimes students come out not knowing where to go from there. Here is where reflection may help – ask them to articulate how they have moved on a particular issue, if at all.

SG: The goal is not to come to a resolution, but help them improve their argument and use of evidence. I encourage students to read constantly – learning is a lifelong process. Reading will help me (and them) back up why I feel a certain way, with evidence.

Q: How do you create space to honor opinions that you feel are wrong or will harm others?

AP: The key is how we say things. There is a reason to challenge the idea because it’s there – it is also submissible to evidence. The person should be able to explain why they think what they think. It really is important for people to be pushed to explain why they think this or that, where is the evidence, what makes this true. I like to ask, “Is there anything you could learn that, if true, would end up changing your position on this?” It is important to distinguish between what is true and what people think. So even potentially harmful ideas need to be discussed, if only to bring evidence to show why they are harmful. That said, it is also important to protect students who may be hurt. I will sometimes remind students that there are probably other students in the room who may be negatively affected by what they’re saying.

Guest: This makes me think about a case in class: we watched a film about a kidnapped woman in China who was sold to a villager as a wife. In the film there was a sympathetic attitude to the men in the villages that I disagreed with. This kind of sentiment was hard to watch.

MR: This is why reflection as the instructor is important, too.  If the discussion did not address your goals for the class, then perhaps reflect on how you might structure it differently next time.

SG: One of my favorite phrases to use in these situations: “Help me understand why you made that comment… What is at the root of what you’re saying?” I work in a clinical setting as well as an educational setting. We must show dignity and respect to all patients. We fall back to the core values of JH medicine: we need to be respectful of different points of view and perspectives.

Q: How do you de-escalate a conversation when it becomes highly charged?

AP: I like charged topics, I don’t feel scared of them. I like to ask students: “Why do you think that, what makes you say that, what do you think your opponents think?” It’s not useful for me to throw around “flashpoint” words; it works better for me to stick to the questions I just mentioned. In the classroom, you do have to move forward at some point. I ask the questions and try to keep the conversation moving.

MR: It’s also ok to take a break.

SG: I suggest listening sessions. This is a very important way to learn – let the person talk, we can all learn from that.

 

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation
 

Image Source: Unsplash

Facilitating Difficult Conversations during Class

As a faculty in sociology, I often teach content about which people have strong opinions. For instance, public debates about the changing use of pronouns and Florida’s “Don’t Say Gay Law” are a good opportunity to apply theories on the social construction of gender and sexuality but can be flash points for students. Discussions about structural racism can be challenging when your classroom includes students hailing from diverse countries with different histories of acceptance or oppression. I also encourage students to bring current events into our discussion to exemplify concepts in class, but again, students may hold different opinions on those events. In this post, I share strategies I use or learned from others about how to facilitate conversations about sensitive or politically charged topics. 

Ground Rules 

Ground rules can be the foundation for facilitating respectful conversations that also help students feel more comfortable participating.  Ideally this is done at the start of the semester but can be done during the semester if current events require it.  

I set the tone in my class by stating on the first day that “We can attack ideas in this class, but not people.” I explain there is a difference in critiquing an argument versus dismissing someone’s point or groups of people more broadly. It can also help to give examples in your discipline of both productive and unproductive critiques. 

Below are ground rules I use, but it can help to search online for additional ideas. Involving students in co-creating these rules is an excellent practice as it generates buy-in and motivates their acceptance of and adherence to guiding principles. Displaying these recommendations prominently in your Canvas site or distributing them to students is a good idea as well, especially if students need reminders of these rules. The recommendations below apply to both instructors and students, though there are additional guidelines for instructors as needed.  

  • Support your arguments with evidence. – Use known facts, published research, relevant readings, and previous arguments to support your argument.  
  • Use “I” statements. – It’s OK to articulate your perspectives, feelings, or relevant personal experiences, but don’t try to speak for other people in the class.  
  • Do not generalize about groups. – This relates to the previous point. We can make arguments with known actions or statements by groups, but we should not make overgeneralizations about them.  
  • Allow students to speak without interruption. – This requires people to listen more to others. My only caveat is that as the instructor I have the right to nudge students if they talk too long or I feel their points are drifting. 
  • Listen actively. – We need to do more than not interrupt. We need to pay attention to what is being said so we can respond appropriately. Taking written notes on what others are saying is a good way to practice active listening.  
  • Keep an open mind. – Our goal is to learn from each other. I share that my own opinions and beliefs on numerous topics have evolved over time thanks to engaging with others in open discussions including with students in my class. Give specific examples of this when possible.  
  • Name-calling, sarcasm and inflammatory accusations are not permitted. – We need to maintain respective dialogue when we are debating ideas from different perspectives. 
  • Take a break – If the discussion becomes too heated or intense, suggest a five- to 10-minute break to allow people’s minds to reset and disengage from threat mode. Getting water, a snack, or taking a short walk can all provide just enough respite to bring the temperature down in the room.   

Establishing ground rules and then practicing them in class, even very explicitly, can help students understand how to engage not just in class but in various situations. The academic environment may be new for them, however, and they may need guidance. Gently acknowledge comments without judgement that don’t follow the ground rules. Point out your goal is to help students learn how to debate ideas in a way that facilitates open conversation. 
Strategies for Facilitating Conversations 

As the instructor you can leverage different strategies to facilitate open conversations. 

  • Be intentional about what topics you bring into the conversation. Consider your learning objectives when you choose topics to discuss or apply to course concepts. 
  • Start discussions in small groups to give students a safer space for initiating their discussions. Designate one person to summarize the group’s discussion instead of asking each student to speak.  
  • Consider assigning conversational moves in advance. For example, “Make a comment that brings two other comments together,” or “Disagree with someone respectfully, using evidence to support your claim,” or “Summarize the conversation and suggest a question that still needs consideration.” 
  • For smaller classes, use the round robin format in which each student speaks in succession and builds on the previous comments made.  
  • Include time for quiet reflection – possibly through a short writing activity – to help students prepare their responses. 
  • Choose readings and materials that present different perspectives. This can help students understand that complex ideas can be applied in different ways and that researchers or practitioners are not always in complete agreement.  
  • If you notice conflict between students, use assigned seats for the whole class to provide some separation. 

Dealing with Traumatic Events 

Even if your course does not cover sensitive or politically charged topics, there may be times when the community is affected by traumatic events. Consider changing your lesson plan as appropriate to address the situation.   

It’s important to remember we learn by working through challenges whether in math, design, or textual analysis. For this reason, we should not shy away from discussing sensitive or difficult topics. The role of the instructor is to create an environment where people understand how to make arguments and feel comfortable engaging to help us understand and extend ideas or situations we study.   

Add your thoughts in the comments below. 

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Additional Resources 

Image Source: Mike Reese, Pixabay

A Faculty Follow-up Discussion: Re-engaging Students for the Fall Semester

On Tuesday, November 8th, the Center for Teaching Excellence and Innovation (CTEI) hosted a discussion on re-engaging students for the fall semester. At faculty request, this discussion was a continuation of one initially held in August, when participants explored the challenges they faced with the return to in-person teaching in Spring semester 2022. During that session, faculty offered potential ways to address disengagement in a student population who reported high levels of “stress, fatigue, and anxiety” in a post-pandemic world.male student staring at his computer This phenomenon has been noted in many media outlets, including The Chronicle of Higher Education, which recently hosted a webinar on addressing student disengagement and summarized it in a follow-up article. Mike Reese, Associate Dean and Director of the CTEI, moderated the conversation.  

The session kicked-off with instructors offering their general sense about how student engagement in their Fall courses compared to their Spring courses. The overall assessment was that problems remained, though there were some bright spots:  

  • One instructor noted that attendance in his course’s Friday session, led by teaching assistants, was down almost 50% in the recent week.  
  • Another noted that Fall was “a little bit” better than Spring, when she was still teaching online via Zoom, but she continued to observe a lot of “struggle” among her students, exacerbated by a lack of knowledge of how to address it.  
  • One participant, who regularly polled his students on their overall well-being on a scale from one to five with five being the highest score, said he was seeing a lot of ones and twos among his students. However, he started this practice during the pandemic so he didn’t have any pre-pandemic data to baseline the response.  
  • A fourth participant had observed that her students’ behavior was better, but they also had large gaps in their subject-matter knowledge due to the instructional disruptions incurred by the pandemic. 

Time management issues quickly became the dominant topic when one faculty member pointed out that this was a particular problem for his students. Other participants also offered examples of students struggling with time management; one faculty member said that she had received a lot of requests for extensions from students who admitted these were due to poor time management, and another said that she observed an all-senior class – usually a population with a good sense of time management –also contending with this issue.group of students socializing The reason for this, attendees speculated, may have to do with the full return to on-site courses and residential campus life. Students may be excited to dive back into campus life, trying to take advantage of opportunities, like lab-based research, not available during the pandemic, and becoming over-committed as a result. Another reason offered was that the time management skills needed to negotiate pandemic life and instruction needed to be re-adjusted for more typical university life.   

The post-pandemic gap in content-specific knowledge, particularly in the STEM disciplines, has prompted some academic programs to start looking at ways to make changes to their large introductory or gateway courses. One participant said her program was looking to make data-based adjustments informed by placement tests, in-person attendance at office hours, and data from Canvas classrooms and learning-support software, such as ALEKS. 

As a group, the participants generated several useful ideas to enhance engagement in both large lecture-style courses and smaller seminar courses:  

  • Increasing structure for small-group discussions in large classrooms: One instructor had added question prompts and a pre-identified spokesperson to her small-group break-out discussions to increase student focus, participation, and output during these sessions.  
  • Flipping one class meeting a week to start homework: Another instructor had flipped one class meeting a week to provide students with a pre-determined timeslot in which to start their homework each week and receive real-time instructional feedback. This helped students with time management and on-time completion of the homework.  
  • Requiring a one-to-one meeting outside class: An attendee required that seminar students meet with him one-on-one at least once outside of class, which helped build relationships and comfort with class participation.  
  • Requiring student socialization outside class: A participant volunteered onegroup of students smiling approach that she heard about via the Chronicle Webinar: to require that students meet and socialize outside of class twice a month to work on “conversation fundamentals” – how to have a balanced conversation, how to use open-ended questions – to build “social sophistication and stamina” in in-person environments post-pandemic. 
  • Mid-semester surveys: Two instructors distributed mid-semester surveys to students that specifically targeted issues of classroom engagement, and one queried participants about their time-on-task for assignments and activities. Though survey participation was low in one course, both instructors were reviewing and integrating appropriate feedback.  
  • Panels of former students: One attendee noted that he had invited a panel of former students to talk about their experiences in the class and what contributed to their success. The credibility of the speakers and the authenticity of the guidance resonated with the current students.  
  • Strategic use of Learning Assistants or Course Assistants: Some instructors in large or introductory courses used Learning Assistants or Course Assistants – undergraduate students successful in the subject area who are trained to provide in-class instructional support – to scale up instructional reach and feedback. These assistants had been particularly crucial in courses that needed more hands-on instructional support, structure, and feedback.    

Many instructors found themselves structuring tasks and activities for students that, pre-pandemic, may not have required direct guidance and direction. Given this need, the importance of student meta-cognition – knowing how to learn something – was raised, which resulted in the following suggestions:       

  • Using learning science data to persuade students: One participant noted that her students were very responsive to research-based arguments. When she offered students evidence-based examples of effective ways to learn (she cited  The Learning Scientists blog as a good source of information), they responded affirmatively to these suggestions. Leveraging learning science research when suggesting better ways to study – retain, recall, and synthesize content – might be one way to help bolster meta-cognition.  
  • Building in self-reflection on effective learning approaches: An attendee recommended integrating opportunities for students to self-reflect on the usefulness of teaching interventions, such as the one-course-meeting-a-week flipped classroom for starting homework. Such reflection on why a certain approach worked (in this case, in-class time dedicated to starting homework with in-person instructional feedback) may help students build (or re-build) their meta-cognitive muscles.  

The conversation turned to tools that could support both targeted in-class instruction and meta-cognition skill development. Brian Cole, Associate Director of the CTEI, said that he had been investigating different technologies that would enable real-time assessment of content comprehension and upvoting of particularly confusing content areas. Melo Yap, the new Sr. Educational Research Consultant at the CTEI, volunteered Kahoot as a tool that could offer such flexibility. 

 A faculty member suggested developing a toolkit with proven meta-cognitive strategies that could be inserted into the Canvas sections of each course. Instructors and students could access this toolkit on-demand and integrate into it their course design for both “just-in-time” support (e.g., before a high-stakes test) and more long-term development. The CTEI offered to collect any already-available guidance to help students learn more effectively in an effort to start collating this information in one place.  

Caroline Egan
Caroline Egan is a Project Manager in the Center for Teaching Excellence and Innovation, supporting instructional training and development for Hopkins faculty, graduate students, post-doctoral fellows, and staff.

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Image Source: Unsplash

Faculty Discussion: Re-engaging Students for the Fall Semester

The return to in-person teaching last year brought with it a high degree of uncertainty for students and faculty. Professors reported that stress, fatigue, and anxiety contributed to higher levels of student disengagement, disconnection, and languishing than in pre-pandemic courses. college students in lecture hallFaculty at other schools reported similar trends with several articles and essays published in the NY Times and Chronicle of Higher Education over the past several months. At faculty’s request, the Center for Teaching Excellence and Innovation (CTEI) hosted a discussion for instructors to share their experiences and brainstorm solutions for Fall 2022 and beyond. Over thirty instructors participated. Brian Cole, Associate Director of the CTEI, moderated the discussion.

Faculty attendees reported that students seemed to struggle transitioning from online classes to in-person classes last spring. One person shared that colleagues at other institutions were reporting the same concerns. The behaviors described included students:

  • expressing concerns about being prepared for high-stakes exams
  • regularly being distracted by devices during class
  • skipping class more frequently than before the pandemic
  • requesting more mental health accommodations
  • acting more aggressively toward  instructors (One instructor said this behavior is more likely seen by instructors of certain races and gender.)

Participants felt these behaviors could be traced to several sources. The pandemic was traumatic for many students suffering from social isolation and the stress of living under the threat of COVID. Faculty also felt some students were not as prepared for their classes because pre-requisite college classes or high school courses were online and employed pass-fail grading schemas. Other instructors reported students feeling stressed about other global events (e.g., political polarization, Ukraine war).  While the pandemic may be fading or becoming normalized, faculty shared that other stressors are constants that continue to weigh on students.

This led to a discussion about when it was appropriate for faculty to engage students about their stress and anxiety over global crises. Instructors teaching in the social sciences can more easily integrate discussions of current events into their curriculum. Is it appropriate for faculty in science and engineering to dedicate class time to social stressors that affect students? Most participants said yes. Several shared they provide opportunities for students to talk about current events that may impact them and ask students openly, “How are you doing? What’s going on with your peers?” to give them space to talk. stressed out male student looking at his laptop Several faculty participants asked for advice on how to set boundaries on the amount of time to dedicate to these discussions during class and what types of topics to discuss. Those that dedicate class time to talking about global issues or student mental health concerns felt it was appropriate to occasionally dedicate 15 minutes of class time to connect with students and build relationships with them. As for topics, instructors should choose topics they are comfortable discussing.

Another source of stress mentioned was the number of hours students are working. One professor shared he has seen an increase in students trying to work full time while attending school. It’s not a large number, but definitely an increase that was likely precipitated by the flexible schedules during COVID when classes were more likely to be asynchronous. Another instructor shared that she observed an increase in students working part-time jobs during COVID. She felt it was important to be more explicit with students about expectations for deadlines and the time it takes to complete assignments to help students balance working outside of class. However, many participants felt it was not appropriate for students to work full-time. Another instructor reported an increase in students continuing summer internships into the academic year. Students see this as a pathway to a job after graduation and are motivated to continue working. This may be a good opportunity, but again, faculty are concerned students are overcommitted.

Some faculty record their lectures for students to review later, while others questioned if this would result in students skipping class. Several faculty responded with strategies to encourage students to attend. These included using activities that motivate students to show up and awarding points for participating in those activities.  One instructor said he records the videos, but shares them with students only upon request. If a student is regularly requesting them and not showing up for class, he engages them to learn more about why they are skipping to address any issues. He shares all of the videos with students the week before the exam. Another instructor said she has recorded her lectures for 15 years, and uses activities to encourage student attendance and engagement with each other. She stresses, “I’m not the only person in the room. You also learn from the other students when you are here.”

Another instructor asked if recording the class discourages students from asking questions. Two instructors responded it did not affect behavior in their classes, but that could be because they teach large courses so students are generally less likely to ask questions during class meetings.

While the pandemic was stressful for everyone, faculty reported it provided opportunities to experiment with new teaching strategies. Many are now trying to evaluate which changes to keep or drop. One instructor said their decision is based on the time required to implement the strategy and its impact on student learning.students doing an activity with post-it notes on a whiteboard Another instructor said she offered more low-stakes assessments while teaching online. She felt this helped reduce the stress of high-stakes assessments, but she is now considering if she is requiring too much of students. The value of offering more low-stakes assessments is that students get more regular feedback throughout the semester.

Another instructor is hearing from students that instructors are assigning more applied learning assignments that leverage technology (e.g., arcGIS) which require significantly more time to complete. While it’s good to have interdisciplinary projects and collaborate with other groups, such as data services at the university, we need to remember that this also requires students to work with different groups and learn additional skills, all of which take time.

Overall, faculty felt the goal is not to penalize disengagement, but to encourage students to engage. Faculty participants shared additional strategies to address student disengagement which are summarized below:

  • Eliminate online tools for the course that are not critical.
  • Offer asynchronous work days. This is not an off day, but a chance to work on class assignments.  One instructor shared that students really liked having a day to work on their projects.
  • Clearly communicate expectations for class (e.g., assignment deadlines, pre-class work expectations) on a regular basis and in multiple modalities (e.g., verbally in class, on Canvas, via class email).
  • Build in flexibility to assignment deadlines. One instructor allows students to skip up to two assignments, and their grade is replaced by the average of the existing assignments.
  • Another instructor shared a similar approach: she does not permit any extensions on homework even if a student is sick, however, she replaces missing grades with the average of the other assignments if the student presents a viable excuse for missing the deadline. The instructor uses this approach because it allows her to share the homework solutions immediately after the deadline while students are still intellectually engaged with the assignment.
  • Another instructor builds in quizzes related to the homework to encourage students to look at it early. For example, the day after homework is posted, students are presented with a quiz asking them to describe what the homework is asking them to do. They don’t need to solve it, but it motivates them to look at it early instead of waiting until the last day when they will have less time to get help.
  • Consider using the discussion board in Canvas or encourage students to attend office hours if you don’t want to dedicate class time to check in with them.
  • Share wellness resources from JHU including the Student Well-being blog about talking with students about current events: https://wellbeing.jhu.edu/blog/. They also provide a page for dealing with more acute issues when students are in distress: https://wellbeing.jhu.edu/resources/faculty-staff/
  • Consider limiting the use of devices (phones, laptops, etc.) to minimize distractions during class.
  • Share mental health resources with your students including Mental Telehealth (free counseling via video chat), Calm app (great for sleep, focus, mindfulness), A Place to Talk (peer listening), Stress and Depression Questionnaire (10minute confidential assessment with feedback w/in 48 hours from a Hopkins clinician).
  • Share how you manage your stress to demonstrate that students are not the only ones dealing with these issues. One participant said, “We might feel it, but if we don’t say it, they don’t know it. If you talk about it, then you open up a space for students to talk about their own stressors.”
  • Consult inclusive teaching practices and Hopkins Universal Design for Learning resources which can help instructors build flexibility into their teaching. One instructor said that being flexible includes building in processing time to help students prepare for their assignments. This includes emotional processing time on difficult topics.

female student smiling in classroom with other studentsClare Lochary from the Office of Student Health and Wellbeing shared that the Counseling Center sees two clear spikes in incoming clients each semester. The first is six weeks into the semester when students begin to realize they aren’t doing as well as they want in their courses. The second  is during the last two weeks of the semester as they prepare for final papers and exams. Faculty should be aware of these cycles and pay special attention to student behavior  so they can refer students to help resources or address concerns about academic performance.

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Image Source: Unsplash

Strategies for an Inclusive Classroom

This summer, the Center for Educational Resources offered a multi-day Best Practices in University Teaching workshop for JHU faculty to learn about evidence-based teaching practices. Participants explored topics such as best practices in course design, active learning strategies, and various assessment techniques. One of the many sessions that generated a great deal of discussion was the Inclusive Pedagogy session, which addressed the importance of accommodating the needs of diverse learners in a supportive environment.  The session was led by Dr. Karen Fleming, a professor in the Biophysics department who is also nationally recognized for her efforts in raising awareness on overcoming biases and barriers to women in STEM.  I played a small role in the presentation by providing a brief introduction and overview of Universal Design for Learning (UDL), a research-based educational framework that helps remove unnecessary barriers from the learning process.

During the session, participants were encouraged to examine their own biases by reflecting on an unconscious bias test they took just before the session. Many were clearly dismayed by their own results; Fleming reassured them that we all have biases and that accepting this fact is the first step in addressing them.  She then shared a real-world example of unconscious bias toward women in STEM that is published in the Proceedings of the National Academy of Sciences. The shocking results of this study, which show that even women faculty in STEM display a preferential bias toward males over females, resulted in an engaging discussion. The dialogue continued as participants then debriefed about a video they watched, also before the session, which featured a teaching assistant (TA) stereotyping various students as he welcomed them to class.  The video was intentionally exaggerated at times, and participants were eager to point out the “over the top” behavior exhibited by the TA. Participants were inspired to share personal experiences of bias, prejudice, and stereotyping that they’ve encountered in the classroom either as students or instructors.

Toward the end of the session, the focus shifted to thinking about strategies that would mitigate instances of biased behavior and instead encourage a more inclusive classroom environment. hands reaching toward each otherAs a culminating exercise, we asked participants to consider the principles of UDL as well as ideas and discussions from earlier in the session to complete an “Inclusive Strategies Worksheet;” the worksheet would contain concrete strategies that would make a measurable difference in terms of inclusivity in their classrooms. The participants were very thoughtful in their responses and several of their ideas are worth sharing:

  • Administer a pre- or early-semester survey to get to know the students and build community.
  • Include a “campus climate” section in the syllabus with language expressing a commitment to respecting diverse opinions and being inclusive.
  • On the first day of class, have students create a “Community Agreement” to establish ground rules for class discussions, online discussions, and group activities. This can be revisited throughout the semester to adjust what is working/not working.
  • Acknowledge that there may be uncomfortable moments as we face mistakes and hold each other and ourselves accountable. Encourage students to “call in” when mistakes (intentional or not) occur, rather than “call out” or “cancel” so that we may learn from each other.
  • Work collaboratively with students to develop rubrics for assignments.
  • Include authors and guest speakers with varied cultures, backgrounds, and identities. Include images, readings, examples, and other course materials that are diversified. If opportunities are limited, have students do a reflective exercise on who/what is missing from the research.
  • Share content with students in multiple ways: research papers, videos, images, graphs, blog entries, etc.
  • Increase the number of active learning activities to enrich the learning experience.
  • Offer options to students: vary the types of assignments given and allow for a choice of ways to demonstrate knowledge among students when possible.
  • Follow accessibility guidelines: ensure video/audio recordings have closed captioning and/or a transcript, for example.
  • Create opportunities for students to discuss their lived experiences in the classroom and/or on assignments.
  • Provide opportunities for students to participate anonymously without fear of judgement (i.e. using iClickers or Jamboard).
  • Conduct activities that engage students in small groups so they get to know one another. Encourage students to use these connections to identify study partners. Consider switching groups throughout the semester so students meet additional partners.

Do you have additional strategies to share? Please feel free to add them in the comments.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Best Practices in University Teaching Logo, Pixabay

Building Community in an Online Course

Although a formal decision has yet to be made about the Fall 2020 semester here at Johns Hopkins, many instructors are beginning to prepare for the possibility of teaching online. Building community in an online course can be a challenge, especially if instructors are used to teaching in a face-to-face environment. The strategies below are meant to provide students with a sense of belonging, reduce feelings of isolation, and ultimately help keep them engaged throughout the course. 

Let students get to know you, take time to get to know them:

  • create a short video introducing yourself, including some personal details, not just academic credentials
  • convey enthusiasm for the course
  • create a survey asking students about themselves, their level of comfort with technology, what timezone they are in, etc.

Create opportunities for students to get to know each other:

  • use ice breaker activities: ‘introduce yourself’ discussion board forum, intro videos, etc. Relate the activity back to course content if possible (e.g,. “What is something innovative about your hometown?” used in an Urban Studies course.)
  • design activities that require student interaction: group work, peer review, etc.   

Create a safe and inclusive environment:

  • invite all voices to the room – listen to students, validate their points, and when possible, weave their examples into your lecture (Schmitt)
  • if possible, dedicate the first part of class to allow students to share challenges, coping strategies
  • if possible, hold some synchronous sessions to allow students to see each other
  • acknowledge and share your own struggles
  • remind students of the basic principles of netiquette when communicating online
  • facilitate a group discussion around setting ground rules and/or mutual expectations for dialogue and collaboration in class   

Communicate regularly/Be Present in the Course:

  • post daily/weekly announcements
  • send weekly email check-ins
  • remind learners about due dates, special events, share authentic news, share grading progress on assessments
  • encourage questions: set up a Q and A discussion board forum
  • make a commitment to respond promptly (daily, every other day) to student posts on discussion boards
  • consider using video in your communication with students at least some of the time, as they appreciate seeing and hearing directly from the instructor  

 

References: 

Schmitt, R. (2020, May 14). Fostering Online Student Success in the Face of COVID-19. The Scholarly Teacherhttps://www.scholarlyteacher.com/post/fostering-online-student-success-in-the-face-of-covid-19?fbclid=IwAR3v8lBQhOxT5fFU_q1HahnJVg6nCEvfGqeD_ZZHQ7gZHZkkH0LHuFGcX6g 

Amy Brusini
Senior Instructional Designer
Center for Educational Resources

Image Source: Pixabay

Empowering Students through Guided Reflection

[Guest post by Pamela Sheff, Director, Center for Leadership Education, Johns Hopkins University]

lighthouseEach spring, I teach a course called Culture of the Engineering Profession for the Center for Leadership Education in the Whiting School. Primarily through discussions and projects, students in this class investigate what it means to be an engineer, identify contemporary issues in engineering, and consider the ethical guidelines of the engineering profession. The majority of students in the Spring 2019 class were Chemical and Biomolecular Engineering majors with a Mechanical Engineering student mixed in. This semester, I decided to experiment somewhat with guided reflection, a metacognitive practice that was new for many of these students.

One of the goals of the course is to help students strengthen their communication skills; therefore I leverage a great deal of class discussion including a requirement for students to lead a discussion at least once during the semester. Several times during the semester, I guided the students in reflecting not only on the quality of their discussions, but also on the culture of the classroom as a whole. I raised questions such as the following: What is working well? What could be changed? What values do students want in the classroom? From this reflective exercise the students generated a rubric listing characteristics including accountability, respect, and transparency. Every couple of weeks, I asked them to reflect on how they were doing as a group by reviewing the list.

After about six weeks, I noticed the group coming to consensus on what they felt was working in our classroom practice and what needed to change.  For example, one idea suggested by the group was to speak purposefully during discussions.  Students should not talk simply to be heard, but to move the discussion forward. Results included higher quality discussions and improved leadership skills.

The success of using a rubric to guide class discussions led me to continue using reflection to help students evaluate their major projects.  We talked during class about effective project criteria, for example, and what they should look for in the posters they would see at the course-wide poster fair.  The teaching assistants in the class then compiled the list of suggestions, which helped the students create strong written critiques after the fair. I talked with the class about how to assign grades to the team discussions they had been leading. Again, we worked in class to develop a list of criteria to consider and, the TAs and I developed the grading rubric. I then gave the students an opportunity to comment on the rubric before it was finalized. I also made the decision to allow students to grade their own projects according to the rubric. If I agreed with the grade they chose, the grade stood.  If not, I modified the grade. In a class of 29 students, I only had to lower two grades.  I did raise three grades, in cases where the students were unduly critical of their efforts.

The results of continuous guided reflection? The projects were the best I have ever seen in this class, and I could not have been more pleased. I attribute the high quality of work to students taking ownership of the process. It pushed them to live up to the standards they defined for themselves, and in many cases, go beyond them.  Providing space for students to reflect on what they were working towards led them to act more purposefully and, in turn, allowed me to give them agency over the classroom. I am thrilled with the way this approach worked out and am planning to use it again in future semesters.

Pamela Sheff, Associate Teaching Professor and Director
Center for Leadership Education, Johns Hopkins University

Pamela Sheff is an award-winning writer and marketing communications consultant, with a wealth of experience developing marketing, public relations and communications strategies for clients ranging from start-ups to large corporate, institutional and government organizations. Now a full-time lecturer in the Center for Leadership Education, Pam has taught business communications for private companies and directed the Writing Program at Goucher College.

Image Source: Pixabay