Category Archives: Classroom Management

Facilitating Difficult Conversations in Class: Considerations when Teaching Online

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In a recent blog post, the CTEI shared strategies that can be used to facilitate difficult conversations in the classroom. The center also hosted a community conversation on the same topic, featuring perspectives from three different faculty members from across the institution. In response, we heard from some instructors who are interested in specific strategies they can use in an online environment. While many of the ideas previously shared can be applied to the online classroom, such as setting ground rules, the following considerations are worth keeping in mind when facilitating difficult conversations online.

  • Establish a positive classroom climate. This is especially important in an online environment where subtle gestures, voice inflections, and facial expressions may be missing. Creating a safe, inclusive environment from the start will encourage student participation and respect among peers. Some ideas include:
    • Engage students in icebreaker or other collaborative activities to ensure multiple opportunities for students to get to know one another.
    • Include a syllabus statement with language expressing a commitment to respecting diverse opinions and being inclusive. Model this commitment by using students’ preferred names, pronouns, inclusive language, and diverse examples. See a recently shared example from Professor John Mercurio in The Chronicle.
    • Communicate regularly with students. Send weekly reminders, post regular announcements, and commit to responding promptly to discussion board posts from students to help them feel connected to the class and to each other.
  • As part of setting ground rules, remind students of “netiquette;” be very clear about rules for online discussions, group interactions, when/if it’s okay to use the chat feature, etc. Consider involving students in creating these rules.
  • Lack of privacy – remember that students on Zoom are not necessarily in a private space and may not feel comfortable speaking or engaging freely with others. Communicate alternate ways for students to engage, such as using chat, polls, or an asynchronous discussion board.
  • In hybrid classes, make sure to include Zoom participants in the discussion. This may require additional or amended ground rules such as requiring everyone to raise their hand (Zoom and in-person participants) before making a comment.
  • Acknowledge and accept that there may be (uncomfortable) pauses due to a bad online connection or people gathering their thoughts.
  • Consider using breakout rooms for students to discuss issues in small groups which may be more comfortable/less intimidating for some.
  • Consider using the chat feature to allow students time to reflect on their response before sharing. The faculty can then selectively address comments shared by students including contextualizing or reframing points made. If you have a co-instructor or teaching assistants, they can help with replying directly to comments posted in the chat.
  • Establish a set of gestures/emojis to be used when asking a question, adding a follow-up idea, agreeing or disagreeing, etc. to keep interruptions to a minimum. (This requires everyone to be in grid view.)
  • As much as possible, keep an eye on Zoom participants for indications of distress. Encourage students to take advantage of university wellness resources.
  • For larger discussions, consider using a Zoom webinar in which you can moderate questions and comments submitted before sharing them. In typical Zoom classrooms, you can ask students to send their comments directly to you in the chat instead of posting to the entire group.

Do you have additional ideas to share? Please post them in the comments.

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation 

Image Source: Unsplash

References:

Rudenko, N. (August, 12, 2020). Facilitating discussions via Zoom (in a college-level classroom). Medium. https://medium.com/@natasharudenko_37929/facilitating-discussions-via-zoom-in-a-college-level-classroom-619d3ac4343b

Supiano, B. (November 9, 2023). Teaching: How to hold difficult discussions online. The Chronicle of Higher Education.
https://www.chronicle.com/newsletter/teaching/2023-11-09?utm_source=Iterable&utm_medium=email&utm_campaign=campaign_8238698_nl_Teaching_date_20231109&cid=te&source=ams&sourceid=&sra=true

Community Conversation: Facilitating Difficult Conversations in the Classroom

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The Center for Teaching Excellence and Innovation (CTEI) hosted a community conversation on Facilitating Difficult Conversations in the Classroom on Thursday, November 9th, as a follow-up to our recent blog post on the same topic.  The faculty panel included: Sherita Golden, Chief Diversity Officer at the School of Medicine & Hugh P. McCormick Family Professor of Endocrinology and Metabolism, Andrew Perrin, SNF Agora Professor and Department Chair of Sociology, and Mike Reese, Associate Dean of the Center for Teaching Excellence and Innovation & Associate Teaching Professor of Sociology. Caroline Egan from the CTEI facilitated the event.

Mike Reese opened the conversation by acknowledging that current events are an opportunity to apply course concepts but the instructor’s goal is to maintain civility on sensitive topics. He described some of the strategies he uses in his classroom, such as setting ground rules for class discussions. Reese explains the intentions of the rules to his students, which is to create a space that makes everyone feel comfortable participating. Some of his ground rules include:

  • Support arguments with evidence
  • Use ‘I’ statements – do not speak for others in the class
  • Do not generalize about groups
  • Allow students to speak without interruption (with caveat that the instructor can cut them off if they go on too long)
  • Listen actively – be open to what others are saying
  • Name-calling, sarcasm, inflammatory accusations are not permitted

Reese noted in his classes that historically the issue is less conversations becoming heated and more that students are hesitant to talk about politically-charged topics. He mentioned strategies to spark engagement, such as having students first work in small groups to discuss a topic. He also uses structured debate activities where students are assigned a specific perspective. In the debate activity, the pressure is taken off of the student since the role/perspective is assigned by the instructor.

In cases of traumatic events, Reese stated that instructors are not required to discuss the topic if they are not comfortable doing so, but should at least acknowledge the event. Research suggests students want events to be acknowledged, not ignored. Reese shared that a student this past week shared they don’t need to discuss the issue in every course, as the constant reminder may be counterproductive, but would prefer to discuss the event in courses that speak directly to the issue. The main message is be intentional about how you plan to discuss traumatic events and what boundaries you will place on the conversation before arriving to class.

Andrew Perrin continued the conversation by describing two principles he subscribes to:

  1. While all people deserve safety, no ideas deserve safety. The way we honor ideas is by submitting them to rigorous argument and evidence and testing them out.
  2. Emotions running high is not a reason to avoid discussions – it’s a reason to have better discussions. Explain and demonstrate to students how to listen thoughtfully to ideas and make judgments based on evidence.

While he supports Reese’s ground rules, Perrin takes a slightly different approach: he will often set the context for students, explain a scenario, and have them listen to their peers discuss the issue, recognizing their own ideas may turn out to be wrong. His pedagogical goal is to make sure that all reasonable ideas are raised so that they may be examined and challenged. At times Perrin will make arguments that he doesn’t believe in because he feels it’s important for them to be part of the conversation.

He believes most students politically are not committed either to the left or the right; they might be in between, they might not have thought about it much, or they might have mixed opinions. The instructor’s job is to make sure the debate includes more ideas than just those from the 5-10% on the right and left. Perrin acknowledged that it might be hard to engage on difficult topics and students might be uncomfortable, but that is an acceptable outcome in a university classroom. He stated, “Too often we think the goal is to come to consensus. I think the goal is to understand why people feel the way that they do.”

Sherita Golden teaches medical students in a clinical environment as well as staff from all parts of the medical establishment.  One of the issues that she addresses in her classroom is why we continue to see inequities in health, for example, the inequity of non-whites consistently having a higher prevalence of diabetes than whites.  Golden explains to her students how historical discrimination and racism dating back to the time of enslavement have led to the current situation; eugenics theory suggesting the biological inferiority of non-white populations, trust violations by the medical establishment due to unconsented experimentation on enslaved and marginalized communities, as well as healthcare clinician bias against minoritized patients. These are all factors adversely affecting healthcare quality and access today. Another example is the historic practice of redlining, which made it more difficult for African-Americans to obtain mortgages and build wealth through their homes. Golden uses these historical contexts to explain the roots of current social movements to her students and health system staff.

Golden acknowledged that conversations can become politically charged and offered the following suggestions to help diffuse the situation:

  • Acknowledge the humanity of the person speaking – listen with compassion and intent to respond rather than react.
  • Commit to providing information to the person if you aren’t sure how to address the issue in the moment.
  • Adopt a learner’s mindset:
    • What is the historical context of the issue?
    • What do you know about the lived experiences of those expressing the concern?
    • How might you benefit from knowing more in your teaching/leadership role?
  • Recognize that there are two sides to every story and the truth is somewhere in the middle.

The discussion continued with panelists taking questions from participants.

Q : I appreciate your [Perrin’s] idea of exploring other ideas of a particular subject, but at the same time, as we examine these charged issues and try to be objective, sometimes the discussion becomes politically neutral. I’m struggling with how I can resolve this issue of technical neutrality.

AP: I don’t think there are 2 sides, but actually 4, 5, or even more sides to every story. There are lots of different dimensions. One reason I don’t ask students to debate positions according to what I’ve set is because I think it is important for them to feel like what they’re saying matters and that they care about the issue. I’m not trying to say, “all ideas are fine” but instead, “all ideas deserve to be listened to.”  I do think historical context is important, as well as real world evidence, so it’s important not to let them stick with things that aren’t true.

MR: The classroom space allows students to voice lots of different ideas, and sometimes students come out not knowing where to go from there. Here is where reflection may help – ask them to articulate how they have moved on a particular issue, if at all.

SG: The goal is not to come to a resolution, but help them improve their argument and use of evidence. I encourage students to read constantly – learning is a lifelong process. Reading will help me (and them) back up why I feel a certain way, with evidence.

Q: How do you create space to honor opinions that you feel are wrong or will harm others?

AP: The key is how we say things. There is a reason to challenge the idea because it’s there – it is also submissible to evidence. The person should be able to explain why they think what they think. It really is important for people to be pushed to explain why they think this or that, where is the evidence, what makes this true. I like to ask, “Is there anything you could learn that, if true, would end up changing your position on this?” It is important to distinguish between what is true and what people think. So even potentially harmful ideas need to be discussed, if only to bring evidence to show why they are harmful. That said, it is also important to protect students who may be hurt. I will sometimes remind students that there are probably other students in the room who may be negatively affected by what they’re saying.

Guest: This makes me think about a case in class: we watched a film about a kidnapped woman in China who was sold to a villager as a wife. In the film there was a sympathetic attitude to the men in the villages that I disagreed with. This kind of sentiment was hard to watch.

MR: This is why reflection as the instructor is important, too.  If the discussion did not address your goals for the class, then perhaps reflect on how you might structure it differently next time.

SG: One of my favorite phrases to use in these situations: “Help me understand why you made that comment… What is at the root of what you’re saying?” I work in a clinical setting as well as an educational setting. We must show dignity and respect to all patients. We fall back to the core values of JH medicine: we need to be respectful of different points of view and perspectives.

Q: How do you de-escalate a conversation when it becomes highly charged?

AP: I like charged topics, I don’t feel scared of them. I like to ask students: “Why do you think that, what makes you say that, what do you think your opponents think?” It’s not useful for me to throw around “flashpoint” words; it works better for me to stick to the questions I just mentioned. In the classroom, you do have to move forward at some point. I ask the questions and try to keep the conversation moving.

MR: It’s also ok to take a break.

SG: I suggest listening sessions. This is a very important way to learn – let the person talk, we can all learn from that.

 

Amy Brusini, Senior Instructional Designer
Center for Teaching Excellence and Innovation 

Image Source: Unsplash

Facilitating Difficult Conversations during Class

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As a faculty in sociology, I often teach content about which people have strong opinions. For instance, public debates about the changing use of pronouns and Florida’s “Don’t Say Gay Law” are a good opportunity to apply theories on the social construction of gender and sexuality but can be flash points for students. Discussions about structural racism can be challenging when your classroom includes students hailing from diverse countries with different histories of acceptance or oppression. I also encourage students to bring current events into our discussion to exemplify concepts in class, but again, students may hold different opinions on those events. In this post, I share strategies I use or learned from others about how to facilitate conversations about sensitive or politically charged topics. 

Ground Rules 

Ground rules can be the foundation for facilitating respectful conversations that also help students feel more comfortable participating.  Ideally this is done at the start of the semester but can be done during the semester if current events require it.  

I set the tone in my class by stating on the first day that “We can attack ideas in this class, but not people.” I explain there is a difference in critiquing an argument versus dismissing someone’s point or groups of people more broadly. It can also help to give examples in your discipline of both productive and unproductive critiques. 

Below are ground rules I use, but it can help to search online for additional ideas. Involving students in co-creating these rules is an excellent practice as it generates buy-in and motivates their acceptance of and adherence to guiding principles. Displaying these recommendations prominently in your Canvas site or distributing them to students is a good idea as well, especially if students need reminders of these rules. The recommendations below apply to both instructors and students, though there are additional guidelines for instructors as needed.  

  • Support your arguments with evidence. – Use known facts, published research, relevant readings, and previous arguments to support your argument.  
  • Use “I” statements. – It’s OK to articulate your perspectives, feelings, or relevant personal experiences, but don’t try to speak for other people in the class.  
  • Do not generalize about groups. – This relates to the previous point. We can make arguments with known actions or statements by groups, but we should not make overgeneralizations about them.  
  • Allow students to speak without interruption. – This requires people to listen more to others. My only caveat is that as the instructor I have the right to nudge students if they talk too long or I feel their points are drifting. 
  • Listen actively. – We need to do more than not interrupt. We need to pay attention to what is being said so we can respond appropriately. Taking written notes on what others are saying is a good way to practice active listening.  
  • Keep an open mind. – Our goal is to learn from each other. I share that my own opinions and beliefs on numerous topics have evolved over time thanks to engaging with others in open discussions including with students in my class. Give specific examples of this when possible.  
  • Name-calling, sarcasm and inflammatory accusations are not permitted. – We need to maintain respective dialogue when we are debating ideas from different perspectives. 
  • Take a break – If the discussion becomes too heated or intense, suggest a five- to 10-minute break to allow people’s minds to reset and disengage from threat mode. Getting water, a snack, or taking a short walk can all provide just enough respite to bring the temperature down in the room.   

Establishing ground rules and then practicing them in class, even very explicitly, can help students understand how to engage not just in class but in various situations. The academic environment may be new for them, however, and they may need guidance. Gently acknowledge comments without judgement that don’t follow the ground rules. Point out your goal is to help students learn how to debate ideas in a way that facilitates open conversation. 
Strategies for Facilitating Conversations 

As the instructor you can leverage different strategies to facilitate open conversations. 

  • Be intentional about what topics you bring into the conversation. Consider your learning objectives when you choose topics to discuss or apply to course concepts. 
  • Start discussions in small groups to give students a safer space for initiating their discussions. Designate one person to summarize the group’s discussion instead of asking each student to speak.  
  • Consider assigning conversational moves in advance. For example, “Make a comment that brings two other comments together,” or “Disagree with someone respectfully, using evidence to support your claim,” or “Summarize the conversation and suggest a question that still needs consideration.” 
  • For smaller classes, use the round robin format in which each student speaks in succession and builds on the previous comments made.  
  • Include time for quiet reflection – possibly through a short writing activity – to help students prepare their responses. 
  • Choose readings and materials that present different perspectives. This can help students understand that complex ideas can be applied in different ways and that researchers or practitioners are not always in complete agreement.  
  • If you notice conflict between students, use assigned seats for the whole class to provide some separation. 

Dealing with Traumatic Events 

Even if your course does not cover sensitive or politically charged topics, there may be times when the community is affected by traumatic events. Consider changing your lesson plan as appropriate to address the situation.   

It’s important to remember we learn by working through challenges whether in math, design, or textual analysis. For this reason, we should not shy away from discussing sensitive or difficult topics. The role of the instructor is to create an environment where people understand how to make arguments and feel comfortable engaging to help us understand and extend ideas or situations we study.   

Add your thoughts in the comments below. 

Mike Reese
Mike Reese is Associate Dean of the Center for Teaching Excellence and Innovation and associate teaching professor in Sociology.

Additional Resources 

Image Source: Mike Reese, Pixabay

Lunch and Learn: Working with Teaching Assistants

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Lunch and Learn LogoOn December 16, 2020, the Center for Educational Resources (CER) hosted a Lunch and Learn: Working with Teaching Assistants (TAs). Rebecca Pearlman, Senior Lecturer in Biology, and Reid Mumford, Instructional Resource Advisor in Physics and Astronomy, shared strategies for how to best work with TAs to support student learning. Mike Reese from the CER moderated the discussion.

Pearlman manages a mix of graduate and undergraduate level TAs in the Biology department each semester and has worked with hundreds of TAs during her career at Hopkins. Mumford manages approximately 30 graduate level TAs each semester as well as a group of undergraduate learning assistants who help with classroom tasks but do not take part in grading. The following is a combined list of strategies that the presenters shared during the presentation:

  • Set clear expectations – This could include a contract, job overview, checklist of duties, etc.
  • Provide tips for TAs so they are prepared for the semester – This may include training documents, resources, and tools they will need.
  • Take advantage of technology – Google Forms for identifying availability, Doodle polls for arranging meetings, Blackboard site to store answer keys, Slack/MS Teams to communicate among the instructional team.
  • Build community – Take an interest in the TAs and get to know them. This helps to establish positive relationships between the instructor and TAs and among the TAs themselves.
  • Meet weekly – Review upcoming course content, monitor progress of each section, ensure TAs understand their upcoming tasks. Mumford also uses his weekly meetings to provide feedback and encouragement to the TAs.
  • Designate a head TA, if possible – If you have a large number of TAs, it may be beneficial to designate a head TA to help you manage the rest of the group. With his large number of TAs each semester, Mumford relies heavily on his head TA to make sure weekly instructions and tasks are assigned appropriately.
  • Consider feedback from students – TA evaluations can offer helpful feedback to both TAs and instructors. Pearlman noted that student feedback is especially helpful if she needs to make decisions about rehiring a TA. She can pull quotes directly from the evaluations. Mumford noted that he always meets individually with each of his TAs to review their evaluations.group of people having a discussion in front of bulletin board

There were some questions from other faculty members after the presentation:

Q: To what extent do you use undergraduate TAs?

A: Mumford responded that by policy, all of the TAs in his department are graduate students. He went on to say that he finds that experienced TAs are valuable, but it is harder to change their behavior. If they are first year TAs, he has more of an opportunity to shape them.  He does hire undergraduate learning assistants who assist with day to day tasks in the classroom but do not take part in any grading.

Pearlman stated that it seems to vary by department, but in biology, they have a mix of graduate and undgraduate TAs, and all of them participate in grading. She enjoys working with both populations, noting that the undergraduates tend to be self-starters, while the graduates bring a wealth of knowledge from the lab.

Q: To what extent is it useful for TAs to TA twice?

A: Pearlman responded that the undergraduate TAs often stay with her for years. They help each other and learn a lot by continuing in the role. They enjoy teaching the material more than once.

Q: How do you select your TAs?

A: Pearlman replied that the graduate level TAs are assigned to her department, but the undergraduates apply for the position. In the Fall 2020 semester she had 50 students apply for 18 positions. She uses a Google Form to ask them questions such as “why are you excited to be a TA? – or “what can you bring to the position?” Pearlman says she does review their grades, but they are not necessarily a priority; it often comes down to who is available at the right time.

Mumford responded that graduate TAs are assigned, but for the undergraduate learning assistants, he relies on referrals from the graduate TAs. He specifically asks them to recommend  great students. He then follows up with an interview process. Mumford is able to choose his head TA and strongly considers diversity when choosing this person.

Other faculty shared various characteristics that they use to select TAs: enthusiasm for the subject matter, respect for others, patience with students, familiarity with course material, interest in teaching, and above average grades.

Q: What can I do about TAs who do not prioritize their TA duties, such as grading?

A: Reese suggested making expectations very clear but acknowledged that it is a struggle when the TAs have obligations to research faculty as well as their TA duties.

Mumford responded that he checks in with his TAs every week to try and keep them on task. If they are non-responsive, he escalates the issue to the graduate committee to handle. If it continues, he will also reach out to the student’s research advisor and discuss the situation with that person as well.

Pearlman suggested contacting the people who run the graduate program or the department chair for assistance. She also suggested bringing the issue up at a faculty meeting.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Lunch and Learn Logo, Pixabay

 

 

 

 

 

 

 

Lunch and Learn: Accommodating Students with Disabilities

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On Wednesday, December 11, 2019, the Center for Educational Resources (CER) hosted the second Lunch and Learn for the 2019-2020 academic year: Accommodating Students with Disabilities.  This was a brainstorming session for faculty to share issues they’ve faced as well as ask questions about the accommodations process. Terri Massie-Burrell, Director of Student Disability Services at Homewood, and Cathie Axe, Executive Director for university-wide Student Disability Services facilitated.  The conversation was moderated by Alison Papadakis, Associate Teaching Professor, Psychological & Brain Sciences.

Terri Massie-Burrell began the dialogue by giving an overview of the accommodations process.  She described how Student Disability Services (SDS) collaborates with campus partners to create an inclusive community for students with disabilities by proactively removing barriers, raising awareness of equitable practices, and fostering an appreciation of disability as an area of diversity. A step-by-step referral process for faculty is outlined on the SDS website. Massie-Burrell strongly encouraged any faculty that have questions about the process to contact her office. She also noted that accommodations are not retroactive; it is imperative that students contact SDS as early as possible to secure any accommodations they may need.

Massie-Burrell communicated that students may feel a stigma when registering with SDS. She said it is important to let students know we are all advocates for them and will protect their privacy. Sometimes faculty and students aren’t always satisfied with accommodations. SDS will do its best to resolve concerns and will meet students where they are with their disability.  Another point made is that it’s not the faculty’s responsibility to determine if students need an accommodation; the faculty’s role is to recommend students contact SDS and they will take it from there.

The discussion continued with questions and answers from the audience and facilitators, which are summarized below:

Q – What strategies have people used to initiate a conversation with students who may need accommodations?

Regarding students using equipment, one faculty member shared an example of how she attempts to normalize the situation by acknowledging that some people have difficulty with equipment and then lists possible solutions that may help. “Here’s how to deal with that…let’s talk about what’s best for you.” She feels this helps maintain student anonymity, so they are not singled out.

A faculty member who teaches freshmen remarked that her students are still developing and evolving academically and may not realize that they need assistance. She finds it helpful to contact the student’s advisor and the advisor then contacts SDS.

Other faculty members shared how they meet with students one on one to find out ways they can best help students keep up with the expectations of the course. They suggest SDS if necessary.

Q: Do accommodations last until a student graduates?

Massie-Burrell said that is possible, but they will review students’ needs each semester or each year to make any necessary adjustments.

Q: Do SDS staff come into spaces and make recommendations for improvement?

Cathie Axe responded that this is part of her role; she has been to several JHU campuses with facilities staff this past year in order to make suggestions during space renovations.  She said she would be happy to consult about making spaces more inclusive. They are currently taking a closer look at the pathways around the JHU campuses to identify and address gaps. She acknowledged the importance of accessible space when it comes to enhancing teaching.

Q: What types of things are you doing in your classes to reduce barriers?

Faculty members shared some strategies they are using: survey students before the semester begins, email all students individually to find out what their needs are, go through the syllabus with anyone with a disability, allow some flexibility with attendance and course deadlines, and reach out to students after the first exam/assessment to check in and listen to feedback. One faculty member suggested participating in ‘Safe Zone’ training, saying it’s another way of showing support for students, even though it’s not related to Disability Services.

Additionally, members of the CER staff mentioned the concept of Universal Design for Learning (UDL), an approach to teaching that removes barriers from the start by creating a flexible learning environment in order to meet the diverse needs of all learners.  Research behind this approach was done by the Center for Applied Special Technologies (CAST). A Hopkins Universal Design for Learning (HUDL) initiative was recently started by the provost’s office; each Hopkins division has its own HUDL ambassador who will assist faculty with implementing UDL strategies in their classrooms and answer any questions related to UDL.

Q: A recurring challenge for me is that many disabilities are invisible. How can I address those students proactively?

Axe recommended that faculty tell students who they can contact if something isn’t going as well as they expect. She also suggested including syllabus statements, using broad invitations, and preparing TAs, since they have a great deal of contact with students.

Q: Is there a process for what should be shared with TAs?

Axe replied that it is difficult to standardize this process because it’s not always appropriate to share disabilities with TAs. Yet, in other situations it is necessary.  She indicated that SDS is in the process of putting information together about this topic for faculty. In the meantime, these situations are currently being handled on a case by case basis.

The discussion wrapped up with some general comments from faculty:

One faculty member has observed that students often feel like there is a tradeoff between taking an exam at SDS with their accommodations (e.g., reduced distraction, extra time) vs. being in the classroom where they can ask questions and hear any additional instructions or clarifications provided to the rest of the class. She reminded faculty members to be sure to communicate with SDS any errors or corrections to the exam that are communicated to the class. Additionally, if a TA is present, she suggested giving SDS the TA’s cell phone number so the TA can triage any calls from SDS while the instructor manages the exam room.

Another faculty member suggested that the accommodations process seems focused on undergraduates, potentially excluding faculty or graduate students with disabilities. Axe replied that the SDS office supports graduate students. The Office of Institutional Equity supports faculty with disabilities. They would be happy to provide more guidance on an individual basis if needed.

Several faculty members mentioned the need for training and inquired about packaging all of the information shared by SDS into a program that could serve as a training for everyone. Axe replied that SDS is in the process of developing additional faculty resources which will be shared with all departments.

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Lunch and Learn Logo

Lunch and Learn: Strategies to Minimize Cheating (A Faculty Brainstorming Session)

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On Wednesday, April 17, the Center for Educational Resources (CER) hosted the final Lunch and Learn for the 2018-2019 academic year: Strategies to Minimize Cheating (A Faculty Brainstorming Session).  As the title suggests, the format of this event was slightly different than past Lunch and Learns. Faculty attendees openly discussed their experiences with cheating as well as possible solutions to the problem. The conversation was moderated by James Spicer, Professor, Materials Science and Engineering, and Dana Broadnax, Director of Student Conduct.

The discussion began with attendees sharing examples of academic misconduct they identified. The results included: copying homework, problem solutions, and lab reports; using other students’ clickers; working together on take-home exams; plagiarizing material from Wikipedia (or other sites); and using online solution guides (such as chegg.com, coursehero.com, etc.).

Broadnax presented data from the Office of the Dean of Student Life regarding the numbers of cheating incidents per school, types of violations, and outcomes. She stressed to faculty members how important it is to report incidents to help her staff identify patterns and repeat offenders. If it’s a student’s first offense, faculty are allowed to determine outcomes that do not result in failure of the course, transcript notation, or change to student status. Options include: assigning a zero to the assessment, offering a retake of the assessment, lowering the course grade, or giving a formal warning.  A student’s second or subsequent offense must be adjudicated by a hearing panel (Section D – https://studentaffairs.jhu.edu/policies-guidelines/undergrad-ethics/).

Some faculty shared their reluctance to report misconduct because of the time required to submit a report. Someone else remarked that when reporting, she felt like a prosecutor.  As a longtime ethics board member, Spicer acknowledged the burdens of reporting but stressed the importance of reporting incidents. He also shared that faculty do not act as prosecutors at a hearing. They only provide evidence for the hearing panel to consider. Broadnax agreed and expressed interest in finding ways to help make the process easier for faculty. She encouraged faculty to share more of their experiences with her.

The discussion continued with faculty sharing ideas and strategies they’ve used to help reduce incidents of cheating. A summary follows:

  • Do not assume that students know what is considered cheating. Communicate clearly what is acceptable/not acceptable for group work, independent work, etc. Clearly state on your syllabus or assignment instructions what is considered a violation.
  • Let students know that you are serious about this issue. Some faculty reported their first assignment of the semester requires students to review the ethics board website and answer questions. If you serve or have served on the ethics board, let students know.
  • Include an ethics statement at the beginning of assignment instructions rather than at the end. Research suggests that signing ethics statements placed at the beginning of tax forms rather than at the end reduces dishonest reporting.
  • Do not let ‘low levels’ of dishonesty go without following University protocol – small infractions may lead to more serious ones. The message needs to be that no level of dishonesty is acceptable.
  • Create multiple opportunities for students to submit writing samples (example: submit weekly class notes to Blackboard) so you can get to know their writing styles and recognize possible instances of plagiarism.
  • Plagiarism detection software, such as Turnitin, can be used to flag possible misconduct, but can also be used as an instructional tool to help students recognize when they are unintentionally plagiarizing.
  • Emphasize the point of doing assignments: to learn new material and gain valuable critical thinking skills. Take the time to personally discuss assignments and paper topics with students so they know you are taking their work seriously.
  • If using clickers, send a TA to the back of the classroom to monitor clicker usage. Pay close attention to attendance so you can recognize if a clicker score appears for an absent student.
  • Ban the use of electronic devices during exams if possible. Be aware that Apple Watches can be consulted.
  • Create and hand out multiple versions of exams, but don’t tell students there are different versions. Try not to re-use exam questions.
  • Check restrooms before or during exams to make sure information is not posted.
  • Ask students to move to different seats (such as the front row) if you suspect they are cheating during an exam. If a student becomes defensive, tell him/her that you don’t know for sure whether or not cheating has occurred, but that you would like him/her to move anyway.
  • Make your Blackboard site ‘unavailable’ during exams; turn it back on after everyone has completed the exam.
  • To discourage students from faking illness on exam days, only offer make-ups as oral exams. One faculty member shared this policy significantly reduced the number of make-ups due to illness in his class.

Several faculty noted the high-stress culture among JHU students and how it may play a part in driving them to cheat. Many agreed that in order to resolve this, we need to create an environment where students don’t feel the pressure to cheat. One suggestion was to avoid curving grades in a way that puts students in competition with each other.  Another suggestion was to offer more pass/fail classes. This was met with some resistance as faculty considered the rigor required by courses students need to get into medical school. Yet another suggestion was to encourage students to consult with their instructor if they feel the temptation to cheat. The instructor can help address the problem by considering different ways of handling the situation, including offering alternative assessments when appropriate. Broadnax acknowledged the stress, pressure, and competition among students, but also noted that these are not excuses to cheat: “Our students are better served by learning to best navigate those factors and still maintain a standard of excellence.”

Amy Brusini, Senior Instructional Designer
Center for Educational Resources

Image Source: Lunch and Learn Logo

In Memory of P.M. Forni: The Case for Civility in the Classroom and Beyond

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Johns Hopkins lost a treasured faculty member earlier this month; it is a loss felt far beyond the borders of our campus. Pier Massimo Forni was renowned in academia for his scholarship in the field of Italian literature (he taught Dante and Boccaccio), and more broadly for his work on the history and theory of civility. P.M. Forni was a personal friend as well as a contributor to the Innovative Instructor print article series. He was also the inspiration for Innovative Instructor blog posts on civil behavior in the classroom and the concept of creating a contract with your students (Tips for Regulating the Use of Mobile Devices in the Classroom, October 12, 2012).

Dr. Forni was the co-founder of the Johns Hopkins Civility Project (JHCP): “An aggregation of academic and community outreach activities, the JHCP aimed at assessing the significance of civility, manners and politeness in contemporary society.” JHCP became the Civility Initiative, which Dr. Forni directed. As his obituary in the New York Times (Neil Genzlinger, December 7, 2018) noted: “Civility, to Dr. Forni, was not just a matter of learning and observing rules of good manners. It was something with very real consequences. Civility means less stress, which has advantages like improved health, safer driving and more productivity at work.”

He authored two books on civility: Choosing Civility: The Twenty-Five Rules of Considerate Conduct (St. Martin’s Press, 2002), and The Civility Solution: What to Do When People Are Rude (St. Martin’s Press, 2009). The first book examines the tenants of thoughtful and effective connections with others; the second offers concrete suggestions for dealing with rudeness. If you have not read these books, I highly recommend them as an antidote for the increasing incivility we are encountering in our society today. Moreover, you will find them useful for establishing a climate of civility, respect, and inclusion in your classroom.

It was in the classroom that Dr. Forni had the revelation that sparked his interest in the history, theory, and practice of civility. From the New York Times obituary (as Dr. Forni recalls in “Choosing Civility): “One day, while lecturing on the Divine Comedy, I looked at my students and realized that I wanted them to be kind human beings more than I wanted them to know about Dante,” he wrote. “I told them that if they knew everything about Dante and then they went out and treated an elderly lady on the bus unkindly, I’d feel that I had failed as a teacher.”

P.M. Forni wrote two Innovative Instructor print articles for us. In Civility in the Classroom (September 2010) he recommends establishing a climate of relaxed formality, training students to distinguish the trivial from the valuable, selling your product (the topic of your course) and yourself (as a teacher), and stipulating a fair covenant. Creating a Covenant with Your Students (November 2009) expands on the idea of the covenant—essentially a contract that you and your students agree to abide by that clearly stipulates what the students can expect from you and what you as the instructor expect from them.

Johns Hopkins and the world have lost a gentle soul. In this holiday season, I hope that all of us will reflect on the virtues of civil behavior and resolve to do as P.M. Forni would do.

Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image Source: book covers https://grll.jhu.edu/directory/pier-massimo-forni/

PhysPort: Not Just for Physics Instructors

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Screenshot of PhysPort home page.While tracking down some resources for active learning this past week, I stumbled on PhysPort, and wished I’d know about this site much sooner. PhysPort, formerly the Physics Education Research (PER) User’s Guide, supports “…physics faculty in implementing research-based teaching practices in their classrooms, by providing expert recommendations about teaching methods, assessment, and results from physics education research (PER). Work in PER has made enormous advances in developing a variety of tools that dramatically improve student learning of physics. Our goal is to synthesize and translate the results of this research so you can use it in your classroom today.” The thing is, many of the resources here will be valuable to faculty in any discipline and will help improve student learning in any course.

Certainly, some of the materials and examples are physics-specific; others may be more useful for STEM faculty generally. Yet, there is plenty here that will be appreciated by anyone looking for pedagogical resources, even Humanities faculty. The best thing is the emphasis on research-based strategies.

I liked the clean, clear structure of the site. There are five tabs at the top each page for easy navigation to the Home page, Expert Recommendations, Teaching Methods, Assessments, and Workshops.

On the Home page there are three areas for general help—Teaching (I want to…), Assessment (I want to…), and Troubleshooting (I need help with…). Clicking on a topic of interest will take you to a page with relevant materials and resources. Expert Recommendations are essentially articles/blog posts written by PhysPort staff and guest authors to help instructors. I’ve listed some articles of general interest further down.

Teaching Methods will take you to a form where you can enter information more specific to your course. You can enter subject from a drop down list (including “any subject” to keep results more generic), level, setting, student skills you’d like to develop, the amount of instructor effort required. You can choose the level of research validation, and exclude resources, such as computers for students or tables for group work, that may not be available to you. Below the form is the list of 57 Research-Based Methods that you can browse through if the form doesn’t provide you with relevant choices. Again, some of these are physics-specific, but others, like Just-in-Time-Teaching are broadly applicable. Each of the methods has tabs for Overview, Resources, Teaching Materials, and Research.

The Assessments tab allows you to explore “…where you can get instant analysis of your students’ scores on research-based assessment instruments, comparisons to national averages and students like yours, recommendations for improving your teaching, and reports for tenure and promotion files, teaching portfolios, and departmental accreditation.” It is also set up with a form at the top. You can scroll down to see a list of 92 Research-Based Assessments. Most of these are physics-based. But scroll to the bottom of the page for a few interactive teaching protocols that may be more generally appropriate.

The Workshops tab features video tutorials. Again, there is a mix of physics-specific and non-specific materials.

Back to my original quest for resources on active learning. Under Expert Recommendations tab of particular interest are a series of posts by Stephanie Chasteen, University of Colorado Boulder (June 20, 2017) on implementing active learning strategies in your classroom. These are applicable to any subject matter, not just physics or even STEM courses. Each topic covered has a section on further reading with a list of references, a general reading list, and suggested keywords for searching in the literature.

PhysPort is a rich resource for all faculty. Spend a little time digging around. You should come up with some great material.

Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image Source: Screenshot of PhysPort home page: https://www.physport.or

 

Scaffolding for Successful Learning

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The Innovative Instructor likes the concept of scaffolding. Not the architectural structure,Construction workers climbing a scaffold. but the support faculty can provide for students in the classroom. Two previous posts, Scaffolding Part 2: Build Your Students’ Notetaking Skills (March 29, 2017) and Scaffolding: Teach your students how to read a journal article (February 28, 2017) looked at ways in which instructors can give students a framework to improve their skills and help them succeed. In an article in the Chronicle of Higher Education, Traditional Teaching May Deepen Inequality. Can a Different Approach Fix It?  (Beckie Supiano, May 6, 2018) instructor Kelly A. Hogan asks, “Doesn’t everybody like some structure or guidance? Why do we treat learning as something different or special?”

Ten years ago, Hogan, now STEM-Teaching Associate Professor and Assistant Dean of Instructional Innovation at the University of North Carolina at Chapel Hill, was presented with data on students’ grades in her introductory level biology class and grasped the impact that inequities in K-12 education have. “About one in 14 white students earned a D or F in the course. About one in seven Latino/a students received those grades. For black students, it was one in three.” She was directly contributing to the leaky STEM pipeline—students who failed her course were unlikely to continue in a STEM field.

Faculty may recognize the racial gaps in education that first year college students bring to the classroom. They may see these as “inevitable inequities” revealing problems that are too vast for them, as instructors, to overcome. Hogan saw it differently. The gap was her problem and she became convinced that traditional undergraduate teaching—lectures, reading assignments, high-stakes assessments—was making it worse. Specifically, students whose high schools had not prepared them for college-level work were failing, not because they weren’t capable of doing that work, “…but because no one has taught them how to navigate the system.” That includes knowing how to take notes in lectures and on reading assignments, how to prepare for writing papers and taking tests, and how (and where) to ask for help when needed.

Hogan taught courses with 300 or more students and had a lot of student data, so she could see patterns and trends. And because she also ran study-skills workshops, she had strategies that would help students succeed. She now uses a pedagogical approach called inclusive teaching. “Inclusive teaching has two main components: putting more structure into a course, giving clear instructions so that all students know what to do before, during, and after class; and thoughtfully facilitating class discussion, so that everyone can participate.”

Hogan flipped her course so that students spend class time doing active learning exercises rather than listing to her lecture. She was explicit about her motives and how students would benefit. “She emphasized the habits of a successful student and focused on the importance of practice. She broke down the things students could do before, during, and after class to give themselves the best chances of performing well. Then she made those tasks mandatory, and a factor in students’ grades.” The article details some of the practices. Her course syllabus illustrates how she communicates these to her students.

Even in a class with a 300 plus enrollment, held in an auditorium designed for lecturing, Hogan has students working in assigned groups on projects. She moves around the room to oversee their work. Students use smart phones as classroom polling devices to answer questions, opening an opportunity for discussion. Hogan facilitates class discussions in ways to equalize participation.

The article goes on to detail how two of Hogan’s “converts” have implemented inclusive teaching in their own classrooms. Hogan runs workshops on inclusive teaching that include an unusual startup activity that clearly illustrates the educational inequity gap for incoming college students. At one workshop after completing the initial task, attendees turned to what might be done to remedy the problem. “Inequity, Hogan suggested, is not intractable. Even small changes in teaching can help counteract it. ‘Adding structure to the learning environment,’ Hogan said, ‘can mitigate unfairness, build feelings of inclusion, and promote student success.’”

Changing demographics mean that many students arrive at colleges and universities lacking high school preparation that used to be taken for granted. We can’t afford to shrug off responsibility for ensuring that all of our students can succeed. As Hogan points out, the impact on our society going forward is too great. Rather, instructors must consider how to level the field and provide guidance and scaffolding to support their students in successful learning.

Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image Source: Pixabay.com

Discrimination, Harassment, and Sexual Misconduct Claims and Your Role as an Instructor

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Illustration showing a standing male instructor making intimidating gesture to seated female student.In light of current events, a post covering how instructors can avoid discrimination, harassment, and sexual misconduct seemed relevant. Over the summer I revised the Center for Educational Resources manual for teaching assistants, Making the Difference. The manual lists general teaching resources available at Hopkins – e.g., TA-specific services offered by the library, services offered to students with disabilities, faculty responsibilities in working with such students, etc. Printed copies of the TA Manual are distributed at the TA Orientation in September and a PDF is available on our Teaching Academy website. I’ve taken the following advice from that document with minor changes.

The instructor-student relationship carries the potential of becoming grounds for claims of discrimination, harassment, and sexual misconduct because of the inherent power imbalance. Instructors should be mindful of this inequity and maintain appropriate and professional relationships with students. To this end, it is better to be too formal than to be too casual. Dressing professionally, keeping the door open during office hours, otherwise only meeting with students in public places and during daytime hours, and treating all students in the course equally will help create a natural sense of formality.

You can help minimize claims of discrimination by making it clear to students that you treat everyone equally. This may sound self-evident, but it is not so simple. Remember that you must maintain a professional relationship with ALL of the students. If some students perceive that you are especially friendly to other members of the class, they are likely to assume that you are discriminating and will not grade objectively. Maintain a professional distance, and be equally friendly with and accessible to all students.

Do not get too personally involved with your students, and absolutely do not become romantically involved with a student at your institution, undergraduate or graduate. Due to the nature of power relations in the classroom specifically, and in your department and on campus more generally, a fine line distinguishes romance from sexual harassment, and potentially, sexual misconduct.

Harassment is unwelcome behavior that is intimidating, hostile, or offensive. Harassment can occur in different forms. Sexual harassment, whether between people of different sexes or the same sex, is defined to include unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature, when:

  1. submission to such conduct is made implicitly or explicitly a term or condition of an individual’s participation in an educational program;
  2. submission to or rejection of such conduct by an individual is used as the basis for academic evaluation or advancement; or
  3. such conduct has the purpose or effect of unreasonably interfering with an individual’s academic performance or creates an intimidating, hostile or offensive educational environment.

Most institutions have an office that works to comply with affirmative action and equal opportunity laws, and investigates complaints of discrimination, harassment, and sexual misconduct. At Johns Hopkins, it is the Office of Institutional Equity; the Office of the Dean of Student Life may also be a resource for instructors at JHU. If you become aware of a discrimination, harassment, or sexual misconduct issue during the course of your duties, you should contact the appropriate office at your college or university.

Familiarize yourself with the policies at your institution. At Johns Hopkins, if a student discloses an issue involving discrimination, harassment, or sexual misconduct, an instructor is obligated to report it. Instructors confronted with such disclosures should not promise confidentiality, but should make the students aware of the available complaint process, and refer them to the appropriate office.

It is to your advantage to be proactive against student claims of discrimination, harassment, and sexual misconduct. Treat all students equally, be aware of the power you have as faculty and avoid situations where that power is used inappropriately, be professional in your interactions with students, and acquaint yourself with relevant institutional policies and your duties in regards to those. Create a culture of respect in your classroom so that all students can feel safe.

Macie Hall, Senior Instructional Designer
Center for Educational Resources

Image Source: Pixabay.com